18 of 18 Permanent VoIP Jobs in the Midlands

backup solutions and day-to-day management Office 365 and Azure experience including exchange online setup, SharePoint data structure Administration of VMware and Hyper-V platforms Experience in provisioning VOIP devices PowerShel l knowledge. Strong Ability to communicate well with other people Able to create detailed documentation Clean UK Driving licence More ❯

Strong working knowledge of Microsoft technologies, including Office 365, Active Directory, Windows Server, and Azure. Solid understanding of networking principles: VPN, DNS, DHCP, VLANs, NAT. Familiarity with backup solutions, VoIP systems, and virtualisation (Hyper-V/VMware). Excellent problem-solving skills and a proactive, client-first mindset. Professionalism, strong time management, and clear communication are essential. Clean UK Driver More ❯

and keep key business systems humming, freeing the CIO to focus on long-term strategy. Key Responsibilities Provide 1st-line support (Windows 10/11, Microsoft 365, mobile, printers, VoIP) Manage and close support tickets promptly, documenting solutions for future reference Build, configure and maintain laptops, desktops, peripherals and network devices Administer user accounts, permissions and passwords Support remote workers More ❯

with VMware/Hyper-V and remote desktop tools (e.g., Citrix) Confident working with firewalls, antivirus, and cyber security tools Exposure to backup/monitoring tools (e.g., Datto, PRTG) VOIP and telephony support MSP background and/or education sector experience a bonus Skills: Customer-focused with a clear and professional phone manner Strong communicator, both written and verbal Able More ❯

constantly seeking opportunities to grow. About you: Hands-on experience with ADSL/VDSL/FTTC/FTTP/SoGea/Ethernet IP networking skills: DHCP, DNS, VPN, NAT, VOIP Router and wireless Access Point installation & troubleshooting Understanding of Wi-Fi protocols Familiarity with remote tools: Team Viewer, RDP PBX knowledge (e.g. Panasonic, Samsung, Horizon) Strong communication and problem-solving More ❯

takes? Bachelor's degree in Telecommunications or related field or equivalent work experience 3+ years' experience in telecommunications Experience with T1, DS3, OC3, OC12 install and test Knowledge of VOIP/SIP, TLS, Dedicated Circuit such as MPLS, Colocation, and Inbound Number Provisioning (TFN, DID etc) Working knowledge of TCP/IP, TLS, BGID, Routers, Switches, Hubs, Firewalls, Domains, DNS More ❯

Senior Technical Account Manager - SaaS, VoIP, SIP If you are looking to progress your career in Professional Services, have a strong technical understanding of VoIP, SIP and SaaS solutions and consider yourself a natural relationship builder, we have a fantastic opportunity for you! Our customer is a market leading provider of customer experience and customer contact solutions. They have a … Requirements: 5+ years in a Technical Services role in SaaS/software, telecommunications or in call/contact centre technology. Sound technical knowledge of TCP/IP networking and VoIP technology. A strong foundation in network topology and telecommunications architecture (PBX, Carriers and VoIP) Demonstrated technical problem solving proficiency Software and/or Telephony. Excellent analytical and advanced troubleshooting skills More ❯

tips to use these technologies as efficiently as possible. Your responsibilities mainly consist of daily support: Installing and configuring hardware, including computers, scanners, laser printers, label printers, mobile phones, VoIP telephony, along with supporting time tracking, software installations, network usage, and more. Managing access rights and user accounts. Monitoring and supporting the Warehouse Management System and configuring the software according More ❯

in local/global IT projects (e.g., office moves, M&A) Review local IT-related invoices and manage procurement of peripherals Represent IT in governance meetings Mobile & Telephony Manage VoIP, mobile devices , and carrier contracts Handle device procurement and contract renewals with manager approval Requirements: Degree or diploma in Computer Science, Electronic Engineering , or equivalent experience 5+ years in IT … support or similar technical roles Strong knowledge of: Windows and Microsoft server infrastructure Network infrastructure and VoIP systems Mobile device and telephony management ITIL framework and CMDB practices Experience in a global organization preferred Excellent communication and customer service mindset Fluent in English Willingness to travel frequently More ❯

global and regional projects like service deployments, office moves and acquisitions and divestment activities. Participation in agreed governance meetings to represent your responsibility areas. Local invoice reviewer Peripheral procurement VOIP and MDM Telephony, VoIP and mobile device support, including device procurement, subscription management and managing the life cycle of the contract with the mobile phone company provider (renewal and negotiations … Essential Knowledge in Windows desktop computing (MacOS is an advantage) – Advantageous Knowledge in Microsoft server and server infrastructure management – Advantageous Knowledge in tablets, mobile phones and telephony (fixed and VoIP) – Advantageous Knowledge in network infrastructure management – Advantageous Fluency in English – Essential ITIL framework knowledge Having experience working in a global organization is preferred Strong communication and interpersonal skills The ability More ❯

colleagues and third-party IT support where necessary To participate in the deployment of new hardware and software including laptops, desktops, mobile phones and tablets Deploy and manage new VOIP and mobile telephony Communicate effectively with end users in a timely manner to ensure they are kept informed as to the status of work items Monitor the health and availability More ❯

colleagues and third-party IT support where necessary To participate in the deployment of new hardware and software including laptops, desktops, mobile phones and tablets Deploy and manage new VOIP and mobile telephony Communicate effectively with end users in a timely manner to ensure they are kept informed as to the status of work items Monitor the health and availability More ❯

room solutions for our client's customers, ensuring every interaction reflects their values of professionalism, clarity, and innovation. You will be responsible for surveying, installing, and configuring cloud-hosted VoIP and meeting room systems, particularly focusing on Gamma Horizon, 8x8 Work, Yealink Teams Room Systems, and Contact Centre platforms. This is a customer-facing, field-based role which requires a … control setups) Implement Contact Centre features (Gamma and 8x8), including wallboards, call flows, and agent setups. Troubleshoot and resolve installation issues, escalating where necessary Provide end-user training on VoIP handsets, soft clients, Teams Room usage, and contact centre dashboards Maintain accurate records of installs including diagrams, configuration notes, and training documentation Collaborate with presales to validate feasibility of proposed … delivering an outstanding customer experience Experience/Qualifications: 3+ years experience in an installation or unified communications engineering role Hands-on deployment of Gamma Horizon and/or 8x8 VoIP platforms Experience configuring Teams Room Systems – particularly Yealink hardware Familiarity with contact centre solutions, including IVRs, agent roles, and reporting tools Comfortable with cloud-based telephony provisioning portals Understanding of More ❯

room solutions for our client's customers, ensuring every interaction reflects their values of professionalism, clarity, and innovation. You will be responsible for surveying, installing, and configuring cloud-hosted VoIP and meeting room systems, particularly focusing on Gamma Horizon, 8x8 Work, Yealink Teams Room Systems, and Contact Centre platforms. This is a customer-facing, field-based role which requires a … control setups) Implement Contact Centre features (Gamma and 8x8), including wallboards, call flows, and agent setups. Troubleshoot and resolve installation issues, escalating where necessary Provide end-user training on VoIP handsets, soft clients, Teams Room usage, and contact centre dashboards Maintain accurate records of installs including diagrams, configuration notes, and training documentation Collaborate with presales to validate feasibility of proposed … delivering an outstanding customer experience Experience/Qualifications: 3+ years experience in an installation or unified communications engineering role Hands-on deployment of Gamma Horizon and/or 8x8 VoIP platforms Experience configuring Teams Room Systems – particularly Yealink hardware Familiarity with contact centre solutions, including IVRs, agent roles, and reporting tools Comfortable with cloud-based telephony provisioning portals Understanding of More ❯

managing project plans, RAID logs, and budgets Great problem-solving skills in IT support or operations Willingness to travel occasionally Desirable: ITIL or project management qualifications Experience with Mitel VOIP, Caseflow, System 1, ERS, RPA If you are interested and looking for your next role, please apply with a copy of your CV or email (url removed More ❯

of data networks, terminating and testing of data and voice cables on a job and completing to the highest standard. - Data network fault finding - CCTV installation, cabling and configuration. - VoIP Telephony installation - Flexibility is essential to the role, varied working hours and frequent travel throughout the UK. - Having a good understanding of how a job needs to be run from More ❯

managed service provider delivering cutting-edge telecoms and IT solutions to businesses across the UK. In this varied and customer-facing role, you'll install and configure cloud-hosted VoIP systems (Gamma Horizon, 8x8 Work), Microsoft Teams Room setups (Ye... More ❯

Italy, Romania, Germany, Netherlands, Australia, and the USA. Our mission is clear; to make business communication brilliant by leveraging our best in class products that span SMS, WhatsApp, Email, VOIP, and other communications technologies. We serve over 50,000 businesses globally and send over 5 billion communications on a yearly basis. We have ambitious growth plans to expand our already More ❯