IT Service Design and Transition Analyst
Edinburgh, Midlothian, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Aberdeen
service impact analysis and management information to support service design and service management operations About The Candidate Working knowledge of ITIL/Service Management best practice Strong communication and influencing skills, with experience managing complex shareholder relationships with differing priorities. Ability to lead and facilitate meetings and workshops for multiple stakeholder groups Ability to produce high quality documentation … used by IT operations teams Ability to present complex analysis and management information to different stakeholder audiences Familiarity with risk management policy and process in Financial Services Strong collaboration skills; flexibility and comfort with ambiguity are essential Experience in an IT service or analysis discipline with a working knowledge of an IT governance framework (Such as COBIT) would be More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: