1 of 1 Permanent Performance Metrics Jobs in Midlothian

across Technology Services. Provide coaching and guidance to Change Owners and stakeholders. Influence teams to improve change quality, planning and risk management practices. Reporting, Metrics and Compliance Produce management information and reporting on Change Management performance. Monitor key metrics including: Change success rate Failed changes Emergency change volumes … Ensure change activities comply with internal policies, controls and governance standards while minimising operational risk and service disruption. Change reporting and analysis- Monitor change performance metrics, identify trends, investigate change failures and provide recommendations for continuous improvement. Collaboration with Incident and Problem Management teams- Support investigations into change ...