Customer Onboarding Lead
- Hiring Organisation
- Bright Purple Resourcing
- Location
- Edinburgh, Midlothian, Scotland, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £50,000
optimise the systems, playbooks, and workflows that will scale this function as the business grows. Key responsibilities: Lead the end-to-end onboarding process,ensuring every new customer has a smooth, timely, and successful go-live. Develop tailored onboarding plans aligned to each clients goals and use cases. Deliver … delivering product training and driving early engagement. Experience with platforms like HubSpot, Zendesk, Slack. A proactive, solutions-focused approach with an eye for process improvement. Comfort with using data to guide onboarding strategies and decisions. If youre ready to take the lead on onboarding for a fast-growing SaaS ...