families, trusts, and private companies. As the firm continues to evolve, they're seeking a skilled Business Analyst with strong project and change management experience to drive innovation and process improvement.You will be the solely responsible for business analysis within the organisation and therefore be comfortable working autonomously. Key responsibilities include: Gathering and translating business requirements from stakeholders Mapping More ❯
Customer Success & Engagement Identify customer needs, track satisfaction trends, and contribute to self-service improvements. Proactive Customer Assistance Build strong relationships, monitor account health, and advocate for customer needs. ProcessImprovement & Onboarding Enhance support workflows, contribute to automation, and assist with new customer onboarding. What Youll Bring to the Role: Experience 2+ years in technical support/customer More ❯
in the Cycle to Work Scheme and Travel season ticket loan Main purpose of the role As a Commercial Officer , you will support the full lifecycle of the commercial process, contributing to the success and compliance of business activities. Specifically, you will provide advice and support across all stages of the contract lifecycle, from bid through to completion, helping … to draft, review and negotiate a variety of agreements. Alongside this, you will contribute to the development and execution of commercial strategies across the business, champion continuous improvement, and uphold robust governance and risk management standards. You will work closely with the different functional teams in Engineering, Finance, and Operations, to ensure that all commercial and contractual obligations are … client requirements and company objectives. Assist in the management of supplier and subcontractor relationships. Maintain accurate records of contracts and commercial documentation. Support the development of business strategies and process improvements. Key Skills, Experience and Qualifications Graduate with a Bachelor of Laws (LLB) degree or other degree with legal focus (2:1 or above). OR Previous experience in More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Xi Engineering Consultants
in a growing company? Then this is for you. Based at CodeBase (Scotland's largest tech incubator) and from home (we offer hybrid working), you will lead the growth, improvement and maintenance of Xi's project management office (PMO). We're a multidisciplinary team delivering advanced measurement, data processing, modelling, simulation, and digital twin solutions across renewable energy … R&D projects from concept to MVP. Track and report product/R&D milestones aligned to commercial goals. Feed lessons from consulting projects into product development. Monitoring, Reporting & Improvement Maintain real-time project tracking and KPI dashboards. Prepare monthly board reports on progress, resources, risks, and impact. Run post-project reviews for continuous improvement. Key Skills & Experience Essential … twin, simulation, measurement, or data analytics. Success in This Role Will Be Measured By % of projects delivered on time, on budget, meeting success criteria. Reduced delivery lead times through process improvement. Achievement of R&D/product milestones. Client satisfaction and repeat work. Contributions to innovation KPIs Benefits: Pension, Flexible working, Generous holidays, Bonus schemes, Cycle to work, Tech More ❯
onboarding but also design, document, and optimise the systems, playbooks, and workflows that will scale this function as the business grows. Key responsibilities: Lead the end-to-end onboarding process,ensuring every new customer has a smooth, timely, and successful go-live. Develop tailored onboarding plans aligned to each clients goals and use cases. Deliver engaging training sessions and … skills. Confidence in delivering product training and driving early engagement. Experience with platforms like HubSpot, Zendesk, Slack (or similar). A proactive, solutions-focused approach with an eye for process improvement. Comfort with using data to guide onboarding strategies and decisions. If youre ready to take the lead on onboarding for a fast-growing SaaS company and help shape More ❯
