1 of 1 Permanent 1st Line Support Jobs in Milton Keynes

customer supporting team member reporting to the Client Services Manager, representing the MEP Application Support Team via communication channels. The role involves supporting and understanding the needs of our customers and applications (Prodesign, Protect, Singlecable & PowerNET) to provide a quality support service, problem solving electrical design … issues and queries ensuring timely, successful resolutions or escalation of those is a significant part of this position.Key Exciting Responsibilities:Predominantly a first line role solving calculation and regulation queries from clients, there will be a commitment to answer incoming support calls, emails and internal requests ...