2 of 2 Permanent 2nd Line Support Jobs in Milton Keynes

Scania UK is seeking an experienced 2nd Line IT Support Analyst to join our IT team in Milton Keynes. You will provide escalation-ready technical support across desktop, collaboration, and network tools, ensuring incidents are resolved promptly and security standards are upheld. ...

solid grounding in IT support who wants to build their skills in modern workplace technology. What you'll be doing Providing second-line support for end-user technology, including laptops, mobile devices, software, user access and collaboration tools Troubleshooting and resolving incidents and requests … over Teams, by phone and in person Escalating complex issues to the right engineering teams with clear, detailed information Delivering a high-quality support experience for senior leaders and executive colleagues Carrying out desk-side support and planned visits to our offices and sites Supporting ...