2 of 2 Permanent Change Management Jobs in Milton Keynes

Change Manager £60,0000 - £70,000 depending on experience Hybrid working, onsite in Milton Keynes 2 days a week We're supporting a well-established, marketing leading organisation to hire a Technology Change Manager to strengthen their technology enablement and change capability. This … ensuring technology changes land well across the business through clear communications, strong stakeholder engagement, effective training and readiness, and robust governance via the Change Advisory Board (CAB). What you'll be doing Develop and deliver change communication plans - tailoring messaging by audience (users, managers, senior leaders ...

Hatfield or Milton Keynes) The successful candidate will join our shared delivery team supporting multiple customers, providing proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. The roles will focus on incidents, increasing the first time … rates, ensuring SLAs are met, and wider call management. What youll do Technical 80% Call and incident Management Respond to service calls and resolve incidents to ensure SLA targets are achieved Increase the First Time Fix rate Adhere to escalation procedures Assist with technical escalations for other team members ...