Telecoms Operations Manager
- Hiring Organisation
- Aspire Personnel Ltd
- Location
- Milton Keynes, England, United Kingdom
teams, re training and issue resolution. Key Responsibilities Operational Leadership Lead and manage all operational activities across the business including service delivery, provisioning, customer onboarding, and operational support. Develop and implement operational strategies that support business growth and scalability. Establish clear operational KPIs and performance metrics to drive … time and within scope. Monitor delivery pipelines and proactively address delays, risks, or operational bottlenecks. Customer Experience & Retention Ensure a high standard of customer onboarding and service implementation. Maintain strong operational communication with customers throughout delivery and support. Support customer retention by ensuring high-quality operational service ...