3 of 3 Permanent Dynamics CRM Jobs in Milton Keynes

ensuring contractual service levels and KPIs are consistently achieved. A critical success factor in this role is strong, hands-on experience with Microsoft Dynamics CRM, which is used as the central platform for fault logging, reporting, scheduling and case management. Key Responsibilities: Customer Support … Handle inbound calls via dedicated customer service hotlines Manage email enquiries and support requests Accurately log instrument faults and service activity within Microsoft Dynamics CRM Coordinate and schedule: Emergency call-outs Planned preventative maintenance visits Urgent corrective actions and engineering changes Work collaboratively with ...

equipment. You will have a calm, logical approach, and take down technical instruction and information to pass to an engineer. Strong MS Dynamics service experience is essential or equivalent in Salesforce, and it would be an advantage if you have worked in a similar role within the medical … develop relationships with business partners Attend all required company training including Health and Safety training KEY SKILLS AND EXPERIENCE: Comprehensive skills in Microsoft Dynamics and Microsoft Office Suite Minimum 2 years’ experience of working in a customer service environment working towards KPI targets KPI report writing ...

role requires a Business Report Writer to support the group in Business Data Analysis by producing suitable reports from primary ERP and CRM systems on a unified and centralized platform. The Role: Drive Information Exploitation by extracting information from systems data and presenting it in meaningful reports. … Business Information Technology preferred. Microsoft Power BI skills essential. Microsoft SQL Database skills essential. Experience in SAP ECC6 and Microsoft Dynamics 365 preferred. Strong analytical ability with understanding of data types and data joining required. Excellent communications skills and ability to discuss requirements ...