8 of 8 Permanent ITIL Jobs in Milton Keynes

Active Directory, Exchange Background in Cloud technologies - Azure, Microsoft 365, AWS Experience of working within a Managed Services environment or a similarly structured (ITIL) based organisation is desirable but not essential One of CCNA, VCP, NCDA is desirable. Can do attitude and willingness to collaborate; team player mindset. a Please ...

environments. • Strong understanding of structured cabling, network hardware, and comms cabinet installations. • Excellent project management skills, including planning, scheduling, and resource allocation. • Familiarity with ITIL, Prince2, or Agile methodologies (certifications preferred). • Strong communication and stakeholder engagement skills. • Ability to manage multiple sites and vendors effectively Desirable Qualifications: • Technical certifications ...

Service Management - Service Catalogue - ITIL - Government - SC clearance I am looking for a Service Management Analyst to join a busy team with our central government client. They are looking for someone to join their Service Catalogue team to manage and maintain the IT Service Catalogue so it accurately reflects ...

Problem Manager - ITIL - Service Management - Government - SC Clearance We are working with a central government client who are looking for a Senior Problem Manager to join their Service Management Teams. Due to the nature of the team and the work involved, candidates who hold active SC clearance will be preferred. ...

guardrails to ensure scalability, maintainability, and security across all implementations. Conduct architecture reviews, provide technical oversight, and ensure compliance with ServiceNow best practices and ITIL/TOGAF frameworks. ITSM & Design Tooling Migration Lead the full lifecycle migration from legacy ITSM platforms to ServiceNow, including data migration, process re-engineering … CMDB Discovery. Strong command of ServiceNow development: Scripted REST APIs, Business Rules, Script Includes, UI Policies, Client Scripts, and ACLs. Solid grounding in ITIL v4 processes and enterprise architecture frameworks (TOGAF or equivalent). Exceptional stakeholder management skills with experience presenting to senior leadership and executive committees. SKILLS & COMPETENCIES Technical ...

located in Milton Keynes with a working practice of 3 days onsite/2 days remote. The contractor will work within an ITIL‐focused ITSM function and will be responsible for strategic leadership, overseeing service delivery, continual improvement, stakeholder engagement, customer satisfaction, developing and leading a team of service management … including Service Delivery Managers. Knowledge of working with service management tooling, specifically ServiceNow. Knowledge of setting up SLAs/OLAs. ITIL4 Managing Professional, or ITIL V3 Expert with ITIL4 Foundation certification. Evidence of delivering services to standards such as ISO 9001/ISO 20000‐1. Experience setting up ITSM strategy ...

improve client satisfaction with transparency and effective communication. About You 3+ years experience supporting external customers in a Software Support or Application Support environment ITIL V3 Qualification or experience currently in an ITIL environment Excellent communications skills (Written and Verbal) Incident management experience i.e. understand, triage, diagnose incidents and tickets ...

vendors. Excellent stakeholder management, communication, and leadership skills. Strong planning, budgeting, and risk management capabilities. Qualifications PRINCE2 Practitioner (or equivalent project management certification). ITIL Foundation certification or practical experience working within ITIL-based service management environments. Additional project management qualifications such as PMP or Agile certifications would be advantageous. ...