9 of 9 Permanent ITIL Jobs in Milton Keynes

issues to non-technical audiences. (Required) Education Degree in computer science or equivalent professional qualification or work experience. (Preferred) Languages Spanish (Preferred) Hard Skills ITIL Service Management frameworks, processes, and governance. (Required) IT Incident Management, including major incident coordination, escalation, tracking, and resolution. (Required) Business Crisis Management, including triage, business ...

delivery for a live, business‐critical enterprise system, ideally Oracle Cloud (Fusion) or a comparable ERP/HCM/EPM platform Solid grounding in ITIL‐based incident, problem and change management, and the judgement to know when to escalate and when to let a process run Experience managing SLAs, service ...

business teams to deliver customer-focused outcomes. Required Experience Strong experience engaging with customers, business stakeholders and senior technical teams. Experience operating within an ITIL-based environment . Experience working with software vendors and development teams to enhance and improve software solutions. Proven experience collaborating with engineering teams to deliver ...

data lineage, data mapping, and transformation design.Experience working with CI/CD pipelines, automated testing, and release management for MuleSoft.Understanding of Service Management/ITIL principles and production support models.Experience mentoring developers and raising capability within delivery teams.Exposure to large, complex, or regulated enterprise environments.Connect to your business - Enabling FunctionsCollaboration ...

deployments. Strong stakeholder management and communication skills with both technical and non-technical audiences. Familiarity with project management methodologies such as PRINCE2, Agile, or ITIL (certifications are advantageous). ...

incidents using SIEM tools such as Microsoft Sentinel Investigate and resolve alerts, escalating where necessary Manage and maintain SOC tools, configurations, and updates Follow ITIL-based processes for incident, problem, and service management Produce regular reports and analytics on security incidents Contribute to continuous improvement of SOC processes and services … tools such as Graylog Scripting or programming (PowerShell, Python, etc.) Knowledge of hybrid AD/Entra ID environments Exposure to Cloudflare or similar technologies ITIL Foundation certification What’s in It for You Exposure to a wide range of technologies and industries Supportive team environment with a focus on development ...

associated frameworks and best practiceExperience, ideally practical implementation experience, in a Data Protection or similar compliance-based roleUnderstanding of technical IT frameworks such as ITIL, ISO/IEC 27000 familyUnderstanding and awareness of current data management and communications technologiesProven experience in supporting and driving change improvementsProven experience of risk management ...

experience managing network infrastructure projects in retail or multi-site environments. Strong understanding of structured cabling, network hardware, and comms cabinet installations. Familiarity with ITIL, Prince2, or Agile methodologies Technical certifications such as CCNA, CompTIA Network+ or equivalent (desirable not essential) Reference Number: BBBH275597 To apply for this role ...

standards, and stakeholder communication across IT and business functionsQualifications & Key RequirementsBachelor’s degree in Technology, Engineering, Management, or related field (Master’s degree preferred)ITIL certification (Foundation/Intermediate/Expert) preferred12+ years of experience in application support, IT service management, or IT operations leadership rolesStrong expertise in ITIL frameworks ...