Operational Excellence & Procedures Lead
- Location
- Milton Keynes, England, United Kingdom
Procedures and Training to improve productivity, quality, colleague experience and customer outcomes. Design, develop and continuously improve AI-enabled workflows using approved technologies, including Microsoft Copilot and other emerging AI tools. Measure, track and report on tangible benefits realised through AI adoption and automation initiatives. Champion a culture … governance, risk management and control environments. Experience identifying and implementing operational efficiencies through automation or digital solutions. Strong understanding of applicable AI technologies, including Microsoft Copilot, ChatGPT, Claude or similar platforms. Excellent stakeholder management and influencing skills. Strong workshop facilitation and business engagement experience. Exceptional written communication, documentation ...