Incident Manager | S-3 | Chief Information & Resilience Office | Unity Place
- Hiring Organisation
- Santander UK
- Location
- Milton Keynes, United Kingdom
- Employment Type
- Full Time
- Salary
- 56000 to 84000 GBP Annually
minimal business disruption. The role coordinates with technical teams, technical & business stakeholders and incident response activities, driving consistent timely resolution, effective communication and root cause analysis. It also supports continuous service improvement by identifying trends, preventing recurring incidents and strengthening operational resilience across production services. We're shaping … quality of the Major Incident & Problem management processes, controls and Service Level Agreements (SLAs). Support and drive post-incident reviews to identify root causes and pursue corrective and preventative actions. Collaborate across technology, business, and third-party teams to drive effective service delivery. Analyse incident trends and performance ...