cost-saving solutions and optimize endpoint management strategies globally. Key Responsibilities Manage the overall P&L for the Global End Point Operations Accountable for achieving delivery goals (customer specific SLA and KPIs) in large and complex enterprise environments involving the use of different tools and technologies Define and execute the global strategy for the End Point service aligning it with More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
requests and supporting compliance, youll play a key role in keeping our customers environments running smoothly. What youll do Manage and resolve network incidents and service calls to meet SLA targets Increase First Time Fix rates and reduce escalations Monitor call queues and follow up with specialist teams Support technical escalations and assist team members Ensure accurate documentation and incident More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Akkodis
you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. * Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd More ❯
Caldecotte, Milton Keynes, Buckinghamshire, England, United Kingdom
Connells Group HQ
Exposure to Microsoft Fabric, cloud development, SQL, Python, PowerBI or Desirable: Experience managing technical teams of up to 20 people in a complex, challenging environment setting and managing against SLA’s and business objectives. Exposure to event driven architectures. Experience in Estate Agency, Financial Services or related sector. Connells Group UK is an equal opportunities employer and positively encourages applications More ❯
