3 of 3 Permanent Service Management Jobs in Milton Keynes

Service Delivery Manager at Davies Technology Solutions (DTS), you will play a crucial role in co-ordinating the delivery of change and small projects to the clients of the Onboarding and Support function. Your role will encompass the management of small releases from planning through to delivery, ensuring … Work, Test Completion Report, is created and maintained as part of agreed support and change releases. Assist with, and own as appropriate, client service reviews Provide support in regards to client driven audit and attestation processes Pick up and run with any other activities that enhance the service ...

ensuring delivery of high-quality IT solutions, services, and projects. Act as a strategic business partner, aligning IT strategy with business objectives. Oversee application management and support, implementing agile methodologies (e.g., Scrum) and ITIL-based processes. Drive IT landscape harmonisation and transformation toward a centralised, standardised regional model. Manage … consulting or leadership roles. Advanced knowledge of IT technologies, architectures, and infrastructure (Cloud, DevOps, API, IAM). Strong understanding of business processes, vendor management, and IT strategy development. Experience in IT Service Management and leading complex change projects. Proficiency in Agile methodologies (Scrum, Kanban) and DevOps practices. ...

SolarWinds Monitoring Engineer for this leading MSP, you'll play a key role in supporting some of their largest Monitoring-as-a-Service (MaaS) customers, ensuring their environments stay stable, secure, and proactively managed. Working closely with the Service Desk, you'll take ownership of SolarWinds alerts … MaaS tickets. Perform initial investigation, triage, and escalation. Maintain data accuracy across monitored estates (node status, polling, alert configuration). Work closely with the Service Desk to ensure timely ticket updates and customer communication. Assist in enhancing monitoring configuration, dashboards, and alerting logic under guidance from senior engineers. Support ...