1 of 1 Permanent Microsoft Jobs in Monmouthshire

data visualization using Power BI. Key Responsibilities: Provide first-level technical support to end-users via phone, email, or in person. Troubleshoot hardware, software, connectivity issues, issues related to Microsoft Dynamics NAV and/or Business Central, escalating complex problems as needed. Document technical issues, resolutions, and system changes in the helpdesk system. Assist in the development and testing … degree or diploma in Information Technology, Computer Science, or a related field (or equivalent). Previous experience in an IT support or analyst role. Familiarity with Windows operating systems, Microsoft Dynamics NAV and/or Business Central. Experience with Power BI for data visualization and reporting. Exposure to API development using tools or languages such as Postman, Python, or … JavaScript. Strong Excel and Microsoft Office Suite skills. Strong problem-solving and communication skills. Ability to review processes and identify areas for improvement. Ability to work independently and as part of a team. Willingness to learn and adapt to new technologies. Desirable Knowledge of Jet or SQL query (but not essential). Certifications such as CompTIA A+, Microsoft More ❯