1st Line IT Support Engineer
- Hiring Organisation
- Wanstor
- Location
- Moreton-in-Marsh, Gloucestershire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 per annum
related issues Own incidents, service requests and changes through to resolution, ensuring clear communication with customers throughout Support and maintain Microsoft 365 environments, including Exchange Online, identity, and access management Troubleshoot mail flow, authentication (MFA), and connectivity issues across hybrid/cloud environments Manage users, devices … environments, including backups and infrastructure health Produce clear documentation for fixes, changes and deployments Experience Required Solid troubleshooting skills across Windows environments and Microsoft 365 Experience with: Exchange Online/mail flow, Active Directory & Entra ID and Intune/Autopilot/MDM Good understanding of networking ...