Permanent Management Information System Jobs in New Milton

1 of 1 Permanent Management Information System Jobs in New Milton

Third Line Product Support Technician

New Milton, Hampshire, United Kingdom
Hybrid / WFH Options
Appello
operation of our IT infrastructure by resolving complex technical issues escalated from first- and second-line support. You'll be a subject matter expert in advanced networking, server management, and telecommunication systems, playing a key role in maintaining high service levels and supporting business-critical operations. You will possess excellent problem-solving and analytical skills, with the ability … Support Troubleshoot server issues across cloud (AWS), on-premise, and embedded environments. Support applications written in Node.js and manage FreeSwitch systems. Apply over-the-air firmware updates and monitor system performance. SIP, VoIP & Network Management Maintain and troubleshoot SIP-based communication systems including VoIP and VoLTE. Configure SIP trunks and resolve complex call routing and quality issues. … Manage network configurations affecting SIP traffic, including firewalls, NAT, and QoS. Knowledge Sharing & Documentation Mentor junior technicians and contribute to internal training. Create and maintain detailed documentation and system diagrams. Vendor & Supplier Liaison Collaborate with third-party vendors to resolve technical issues. Assist in managing SLAs and ensuring service quality. READY TO APPLY If you are interested in this More ❯
Employment Type: Permanent
Salary: GBP 37,000 Annual
Posted: