Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
In Technology Group Limited
Job Title: 2ndLineEngineer Location: Newcastle (full-time onsite) Salary: £30,000 - £35,000 Industry: Retail About the Company Our client, a well-established and growing retail organisation based in Newcastle , is seeking an experienced and proactive 2ndLineEngineer … to a wide range of technologies and have the chance to develop your technical skills while providing exceptional customer support. Role Overview As a 2ndLineEngineer , you will be responsible for providing advanced technical support to clients, resolving escalated issues, and ensuring the smooth … You will play a crucial role in diagnosing and troubleshooting complex technical problems while maintaining excellent customer service standards. Key Responsibilities Technical Support: Provide 2ndline support to clients, troubleshooting hardware, software, and network issues. Incident Management: Resolve escalated incidents efficiently, ensuring minimal disruption to business operations. More ❯
2ndLine Support Engineer - Up to £30,000 + Benefits Location: Newcastle-under-Lyme Office: 4 days per week | Full-Time | Permanent Are you a capable and motivated 2ndLineEngineer looking to join a tech-driven company where your … DNS, DHCP) Occasional travel to client sites and the Manchester office (expenses covered) What You'll Bring: A minimum of 2 years in a 2ndLine Support or MSP-based service desk role Strong problem-solving skills and a logical approach to troubleshooting Comfortable with client interaction More ❯
2ndLine Support Engineer - Up to £30,000 + Benefits Location: Newcastle-under-Lyme Office: 4 days per week | Full-Time | Permanent Are you a capable and motivated 2ndLineEngineer looking to join a tech-driven company where your … DNS, DHCP) Occasional travel to client sites and the Manchester office (expenses covered) What You'll Bring: A minimum of 2 years in a 2ndLine Support or MSP-based service desk role Strong problem-solving skills and a logical approach to troubleshooting Comfortable with client interaction More ❯
2ndLine Support Engineer - Up to £30,000 + Benefits Location: Newcastle-under-Lyme Office: 4 days per week | Full-Time | Permanent Are you a capable and motivated 2ndLineEngineer looking to join a tech-driven company where your … DNS, DHCP) Occasional travel to client sites and the Manchester office (expenses covered) What You'll Bring: A minimum of 2 years in a 2ndLine Support or MSP-based service desk role Strong problem-solving skills and a logical approach to troubleshooting Comfortable with client interaction More ❯
newcastle-upon-tyne, tyne and wear, north east england, United Kingdom
Franklin Fitch
2ndline onsite Engineer Salary: £26,000 - 30,000 Location – Newcastle - 3 days onsite What you will be doing A growing and established Newcastle based MSP are seeking a 2ndLine support Engineer to join the team. You will providing … your tickets and taking them through to resolution. Required Skills MSP Experience. Basic networking. Windows server support. Office 365 administration. Networking Experience as a 2ndline support Engineer. Efficient in meeting all SLA’s (including troubleshooting, maintenance and support). Benefits Free IT Certifications. Clear progression pathway. More ❯
2ndLine Support Engineer - Up to £30,000 + Benefits Location: Newcastle-under-Lyme Office: 4 days per week | Full-Time | Permanent Are you a capable and motivated 2ndLineEngineer looking to join a tech-driven company where your … DNS, DHCP) Occasional travel to client sites and the Manchester office (expenses covered) What You'll Bring: A minimum of 2 years in a 2ndLine Support or MSP-based service desk role Strong problem-solving skills and a logical approach to troubleshooting Comfortable with client interaction More ❯
2ndline onsite Engineer Salary: £26,000 - 30,000 Location – Newcastle - 3 days onsite What you will be doing A growing and established Newcastle based MSP are seeking a 2ndLine support Engineer to join the team. You will providing … your tickets and taking them through to resolution. Required Skills MSP Experience. Basic networking. Windows server support. Office 365 administration. Networking Experience as a 2ndline support Engineer. Efficient in meeting all SLA’s (including troubleshooting, maintenance and support). Benefits Free IT Certifications. Clear progression pathway. More ❯
