D365 Solution Architect
- Hiring Organisation
- Jobleads-UK
- Location
- Newcastle upon Tyne, England, United Kingdom
years experience architecting/designing Dynamics 365 Customer Service solutions in enterprise environments Strong hands‐on experience with Dynamics 365 Customer Service, Omnichannel, and case management Proven ability to design and build POCs, demos, and reference implementations Deep understanding of Power Platform (Power Apps, Power Automate, Dataverse, Power … capabilities with configuration and customisation Desirable skills/knowledge/experience Experience with Copilot, AI‐enabled customer service, or knowledge‐management solutions Exposure to public sector or highly regulated industry programmes Equal Opportunity Statement We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued ...