2 of 2 Permanent MS Visio Jobs in Newcastle upon Tyne

be ideal. Knowledge of the utilities sector would be extremely advantageous You will have: Solid experience capturing and documenting requirements into clear software specifications. Excellent Microsoft Office skills (Visio, Excel, Word, PowerPoint). Experience using Microsoft Azure DevOps (or similar) to capture requirements. Understanding of the software development lifecycle, especially Agile. Excellent communication and presentation skills (written and More ❯

Zendesk) Familiarity with knowledge management tools and documentation practices Strong understanding of ITIL principles across incident, problem, and change management Skilled in Power BI (reporting/visualisation) and Visio (process mapping) Analytical & Communication Skills Confident analysing performance metrics and identifying service trends Skilled in conducting root cause analyses and implementing effective solutions Strong communicator, capable of engaging both More ❯