11 of 11 Permanent Microsoft 365 Jobs in Newcastle upon Tyne

continuous improvement, collaboration, and innovation across all teams. Support recruitment, onboarding, and capability development to meet evolving technology needs. Technology Platform Delivery Oversee the delivery and lifecycle management of: Microsoft 365 and collaboration platforms Cloud platforms (design, automation, cost optimisation) Network and security operations (compliance, threat management) Monitoring, observability, and backup/recovery systems Ensure alignment with … leadership in managing cyber security and cross-functional technology teams in a complex, global environment. Deep understanding of IT infrastructure, cloud platforms (e.g., Azure), and enterprise collaboration tools (e.g., Microsoft 365). Strong grasp of ITIL-based service management, including incident, change, and problem management. Expertise in security and compliance frameworks, including DORA and Cyber Essentials Plus. … Bachelor's degree in Computer Science, Information Systems, or a related field (Master's preferred). ITIL Foundation certification (Intermediate or Expert level desirable). Relevant cloud certifications (e.g., Microsoft Certified: Azure Solutions Architect, AWS Certified Solutions Architect). Experience 10+ years in IT leadership roles, with at least 5 years managing platform or infrastructure services. Demonstrated success in More ❯

professional development of team members Act as a senior escalation point for complex technical issues, working hands-on to resolve high priority incidents Provide advances troubleshooting across Windows OS, Microsoft 365 and Active Directory Monitor service desk metrics and generate reports on performance, trends and service improvements Maintain and improve ITSM tools, workflows and ticketing processes (ServiceNow … and infrastructure rollouts Identify opportunities for automation, efficiency improvements and technology enhancements Skills, Knowledge & Expertise Experience in a senior or team leader role Strong technical knowledge of Windows OS, Microsoft 365 and Active Directory Sound understanding of networking basics (DNS, DHCP, VPN, TCP/IP) Familiarity with ITSM tools (ServiceNow, Freshservice, etc. Proven experience leading and mentoring More ❯

reviews. Drive continuous improvement in monitoring, automation, and performance optimisation. Essential Skills and Experience Strong background in managing IT infrastructure in enterprise or mid-sized environments. Solid experience with Microsoft technologies including Microsoft 365, Azure, and Active Directory. Good understanding of networks, servers, storage, and virtualisation. Knowledge of cyber security principles, tooling, and incident response. Ability … services. Comfortable working both independently and collaboratively across teams. Familiarity with IT service management frameworks (e.g. ITIL) and best practice methodologies. Desirable Skills and Qualifications Relevant industry certifications (e.g. Microsoft Certified, CompTIA Security+, ITIL, etc.) Experience working in regulated environments with a focus on data protection and compliance. Exposure to cloud security, identity management, and endpoint protection tools. Understanding More ❯

Architect to join a Global Professional Services Business IT team in a senior capacity, reporting directly to the Head of IT. Acting as the firms subject matter expert for Microsoft Azure and cloud technologies, you will take ownership of the implementation, configuration, development, security, and ongoing support of our modern cloud platform. This role will see you leading the … delivery of Azure and Microsoft 365 solutions, driving cloud migrations, hybrid integrations, and enterprise … deployments. You will ensure solutions are scalable, secure, and aligned to best practices, while also mentoring engineers and shaping the long-term cloud strategy. Key responsibilities: Lead Azure/M365 implementation, optimisation, and support. Act as senior escalation point for complex technical issues. Produce technical documentation, governance models, and solution designs. Deliver workshops, provide expert guidance, and champion new technologies. More ❯

focused approach. Excellent problem-solving and attention to detail. Willingness to learn and take initiative. Ability to work independently and collaboratively. Desirable Skills & Experience Experience with cloud platforms (e.g., Microsoft 365, Azure). Familiarity with ITIL practices or service desk tools. Previous experience in a fast-paced support environment. More ❯

to use IT tools to find and fix problems with computers, networks, and phones. Support internet and network connections, both wired and wireless. Gain experience with cloud services (like Microsoft 365 and Google Workspace). Help with data backups and recovery to keep information safe. Full training and support will be provided by your workplace mentor and More ❯

technical support, ensuring a positive user experience. Diagnosing and resolving hardware, software, and escalated technical issues. Installing, configuring, and maintaining desktop and networking equipment. Active Directory, Microsoft Office 365, Entra, Citrix, VMware, vSphere Documenting incidents and resolutions clearly and accurately. Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with More ❯

Virtualisation Citrix Networking Firewalls Storage | Monitoring Operating systems including Windows & Linux Wide area networks Microsoft - Exchange - Microsoft active directory administration Backup and disaster recovery Telephony Systems Office 365 Cloud services What is in it for you? Working in the right professional and motivational environment is not a given with every role, however this role and company More ❯

These are essential – everything else can be developed and upskilled in-role) Additional Skills: Knowledge of Apex code and Salesforce integrations (APIs) 3rd line IT support experience Familiarity with Microsoft 365, Intune, and cloud technologies (IaaS, PaaS, SaaS) Experience with ITSM platforms and documentation **Please note visa sponsorship is not available for this role. You must have More ❯

efficiently. Skill requirements - MSP experience or a customer centric environment providing support. Excellent verbal and written communication skills Active Directory and GPO administration Exchange & Intune administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations 2 years+ of 1st line technical helpdesk environment 2 years … 2nd line technical support environment Firewall Implementations -Fortigate/Cisco/Sonicwall/Watchguard Backup Solutions - Azure/Veeam Virtualisation - Hyper-V, VMware, AVD, RDS In-depth Knowledge of O365 suite & MFA Able to answer general Networking questions. What We Offer - Competitive salary and benefits package. Opportunities for professional development and career progression. A supportive and collaborative work environment. Regular More ❯

The Solutions Architect will play a key role in shaping and delivering digital, data, and technology solutions within a major transformation programme. This role requires strong expertise in the Microsoft ecosystem and large-scale system implementations, including ERP, DMS, CRM, and CMS. The postholder will ensure solutions are aligned to strategic objectives, scalable, and sustainable, while supporting programme and … evolution of architecture practice, principles, and reference models. Key Skills & Experience Proven experience as a Solutions Architect in large transformation programmes. Strong expertise in the Microsoft ecosystem: Azure, O365, Power Platform, ERP solutions. Knowledge of architecture methodologies (e.g. TOGAF) and modern IT paradigms (event-driven architecture, microservices, containerisation). Experience with API-first and service-led design approaches. Strong More ❯