13 of 13 Permanent Microsoft 365 Jobs in Newcastle upon Tyne

Are you an engineer who thrives on improving resilience, strengthening continuity, and raising standards across Microsoft platforms This role is all about serious engineering impact, not first line ticket work. If your experience is centred on backups, recovery, Azure best practice, monitoring and project delivery, this is a role where you will shine. We are looking for a GTS … Engineer who can take ownership of business continuity and disaster recovery across Microsoft 365 and Azure. You will design, test and maintain recovery strategies, lead backup operations including immutable and off site retention, and run structured recovery tests that genuinely improve resilience. You will also support wider infrastructure spanning servers, storage, networking and identity, while keeping risk … strong communication, and confident presentation of risk based recommendations will be key. This role is ideal for someone who brings proven delivery of enterprise grade recovery, strong Azure and Microsoft 365 capability, and an organised approach to testing, learning and improvement. What you will work on • Ownership of continuity and recovery for Microsoft 365 More ❯

professional support across phone, portal and email Log and manage tickets with accurate notes, priority and status updates Diagnose and resolve Windows and macOS issues, printers and peripherals Administer Microsoft 365 including SharePoint, OneDrive and Outlook Monitor Datto RMM, respond to alerts, perform remote remediations and patching tasks Set up new starters, user accounts and permissions, and … professionally What you will bring Excellent communication and a genuine customer service mindset Experience in an IT support role with ticket ownership and SLA awareness Hands on administration of Microsoft 365, especially SharePoint, OneDrive and Outlook Confident troubleshooting on Windows and macOS Full UK driving licence and willingness to work on client sites regularly Desirable Server and … infrastructure exposure, for example Windows Server, AD, basic networking Experience with VoIP platforms Familiarity with Datto RMM or similar remote management tools CompTIA, Microsoft or ITIL certifications, or a plan to achieve them Benefits and support £300 per month car allowance Mileage reimbursed at 45p per mile Training plan toward field engineer duties and relevant certifications Supportive team culture More ❯

mobile, and virtual desktop environments (e.g., Citrix, VMware Horizon). Deploy and manage Windows OS images, software packaging, and patch management using tools like SCCM, Intune, or Autopilot. Support Microsoft 365 applications and services, including Teams, OneDrive, and Exchange Online. Collaborate with the Service Desk and Infrastructure teams to resolve complex technical issues. Contribute to EUC projects … in device management. Document processes, procedures, and technical configurations. Skills & Experience Required: Proven experience in an EUC or Desktop Support Engineer role. Strong knowledge of Windows 10/11, Microsoft 365, and Active Directory. Experience with endpoint management tools (e.g., SCCM, Intune, JAMF). Familiarity with virtual desktop infrastructure (VDI) and remote access technologies. Scripting skills (PowerShell More ❯

team and personal workloads as required throughout the day is essential. Candidates must have knowledge of supporting the majority of the following: Microsoft Windows 11 Microsoft Office 365 or above iPhone devices - configuring and troubleshooting Printing solutions (desktop and MFD) Active Directory Dealroom/File transfer solutions Mimecast email management NexThink experience preferred iManage (or other More ❯

your local hub ✈️ Travel: Occasional travel for workshops/meetings 💸 Expenses: £2,000 budget available We’re looking for a Product Manager to support the delivery and development of Microsoft 365 Copilot capabilities. This is a fantastic opportunity to drive adoption of a significant digital and AI transformations. Copilot is rapidly evolving, with strategic decisions to be … pinning across Office and desktop Support commercial, governance & rollout for persona-based training Gather and analyse use cases, success metrics & feedback Identify where additional capability/licensing is required M365 Copilot Work with directorates to analyse licence value, usage & data insights Monitor and optimise licence allocation and utilisation Ensure licence users meet access requirements & Terms of Use Support planning for … wider scaling of the solution Track new Microsoft features, assess impact & drive decision-making Who we’re looking for ✅ Experience in product management or digital delivery ✅ Knowledge of M365 and AI capabilities (desirable) ✅ Able to operate in complex, fast-paced environments ✅ Strong stakeholder and communication skills ✅ Data-driven decision-maker 📩 Interested? Apply or send a message to discuss further. More ❯

ensure seamless service delivery. Mentor junior team members and contribute to process improvements. What We’re Looking For: Strong communication skills and a customer-first mindset. Solid understanding of Microsoft 365, operating systems, and common business applications. Experience with remote support tools and ticketing systems. Ability to diagnose and resolve technical issues efficiently. A proactive approach to More ❯

requirements into traceable technical solutions that can be demonstrated to stakeholders. Using modelling techniques and tools to create and communicate architecture designs. Communication and Collaboration Technologies, particularly MS 365 Solutions (SharePoint, Teams and Copilot) and Exchange Information/Data Security, Governance, Management & Compliance including Data Privacy, Data Lifecycle Management, Legislation, Disaster Recover and Backup You and your role More ❯

Key requirements: Knowledge of Communications systems and their applications; Ideally previous SISS Proven faultfinding skills and experience including the use of suitable test equipment; Proven IT skills (laptop, Office 365); Experience of working with SLA driven maintenance contracts. Good organisational skills, including multitasking and time management Full UK driving licence The additional benefits with this role: 34 days More ❯

efficiently. Skill requirements - MSP experience or a customer centric environment providing support. Excellent verbal and written communication skills Active Directory and GPO administration Exchange & Intune administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations 2 years+ of 1st line technical helpdesk environment 2 years … 2nd line technical support environment Firewall Implementations -Fortigate/Cisco/Sonicwall/Watchguard Backup Solutions - Azure/Veeam Virtualisation - Hyper-V, VMware, AVD, RDS In-depth Knowledge of O365 suite & MFA Able to answer general Networking questions. What We Offer - Competitive salary and benefits package. Opportunities for professional development and career progression. A supportive and collaborative work environment. Regular More ❯

them through to completion in a fast-paced environment. The successful candidate will bring strong technical expertise, problem-solving skills, and the ability to collaborate across multiple teams. From Microsoft environment upgrades … to AV systems, infrastructure migrations and service desk escalations, no two days will be the same. What you’ll be doing: Leading enterprise-scale Microsoft upgrades (Windows, Office 365) Managing AV tech across meeting spaces with a focus on quality and reliability Providing 3rd line support and mentoring junior IT staff Troubleshooting and resolving complex infrastructure issues … and system migrations Contributing to process improvement and knowledge sharing What we’re looking for: 5+ years in a 3rd line IT support or similar role Strong knowledge of Microsoft technologies and enterprise IT systems Experience with AV, cloud environments (private/public), and ITIL processes Ability to juggle multiple projects with excellent communication skills Desirable: Azure, VMware/ More ❯

customer service and communicate clearly with users of all technical levels. Desirable skills: Strong interest in technology, IT systems, and problem-solving. Basic understanding of Microsoft Windows, Office 365, and networking fundamentals. Excellent communication and teamwork skills. Organised, proactive, and eager to learn. Ability to work under pressure and prioritise effectively. Positive attitude and strong attention to … holidays. Continuous on-the-job training and development. Clear career progression opportunities within ATOM Technology. Friendly, inclusive, and modern working environment in Newcastle. Support for professional certifications (e.g., CompTIA, Microsoft). Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to More ❯

issues while getting stuck into project delivery, infrastructure upgrades, and automation work. What you'll be doing: Acting as an escalation point for 1st line support Managing AD, Exchange, M365, VPNs & GPOs Scripting in PowerShell and supporting infrastructure refreshes AV & telephony support (8x8/Skype) Mentoring junior techs and documenting best practices What you’ll need: 3+ years in IT … support (ideally 2nd line) Strong knowledge of Microsoft tech stack Solid troubleshooting ability with minimal supervision What’s on offer: £30,000 salary Clear progression pathway Hands-on project exposure Supportive, collaborative team 📩 Apply now or drop me a message if this sounds like your next move! #ITJobs #2ndLineSupport #NewcastleJobs #Hiring #TechCareers #Microsoft365 #Infrastructure #PowerShell #ITSupport #CareerGrowth More ❯

Contract Opportunity: Product Manager (M365 Purview Specialist) 💷 Rate: £315 p/day (Inside IR35) 🔐 Clearance: BPSS 📅 Start: ASAP 📆 End: 31 March 2026 📍 Location: Newcastle/Leeds/London (3 days per week on-site at local hub) ✈️ Travel: Occasional UK travel for workshops & wider team meetings 💸 Expenses: Up to £2,000 We are seeking an experienced Product Manager with Microsoft … driving adoption, and ensuring the successful implementation of Purview capabilities, with a planned long-term transfer to a permanent team member. 🔧 Key Responsibilities Review, prioritise, and recommend rollout of M365 Purview capabilities Support initiatives across Information Protection, Insider Risk Management, eDiscovery & DLP Align and deliver product strategy in partnership with senior product leadership Drive adoption and effective use across the … strong relationships with stakeholders across multiple functions Provide comprehensive knowledge transfer to permanent staff ✅ You'll bring Strong understanding of Microsoft Purview capabilities Experience implementing information protection within M365 Proven delivery aligned to product strategy Track record of driving adoption in complex environments 📩 Interested? Apply now or send a message to find out more. More ❯