10 of 10 Permanent Support Specialist Jobs in Newcastle upon Tyne

IT Support Specialist – macOS and Windows- Life Science Rate: Depending on experience Inside IR35 - 6 months contract Location: London (3 days onsite) Overview: We are currently partnered with a global life science organization who are looking for an IT Support Specialist in their London office, you … ll be the face of IT for our local team, providing hands-on and remote support across a variety of systems and platforms. You’ll ensure the smooth operation of IT services, supporting a dynamic workforce of scientists, engineers, and business professionals. You’ll also serve as a key … customer-facing role requiring strong technical skills, excellent communication, and a proactive approach to problem-solving. Role and Responsibilities: Serve as the primary IT support contact for the London office, delivering high-quality, in-person technical assistance Troubleshoot and resolve hardware, software, and network-related issues efficiently Manage service More ❯

to-end talent acquisition services, ensuring that organizations stay competitive. Our holistic process nurtures the success of both clients and candidates. We provide strategic support to help businesses find the right talent. Our mission is to create success for both our clients and candidates through effective recruitment practices. Role … Description This is a full-time remote role for a Customer Support Specialist at SkillSynergy. The Customer Support Specialist will be responsible for providing excellent customer support and ensuring customer satisfaction. The role involves addressing customer inquiries, troubleshooting technical issues, and providing assistance through various … communication channels. The specialist will also maintain accurate records of customer interactions and collaborate with other teams to resolve challenging issues. More ❯

We are looking for a dynamic and service-oriented IT Support Specialist to join our fast-paced, constantly evolving environment. You will be responsible for delivering high-quality customer service and hands-on support, ensuring a smooth and premium IT experience for all users. This is an … play a key role in ensuring the effective delivery of IT services and resolving technical issues efficiently. Please note: Prior experience in a technical support role within the financial sector is essential for this position. Regular Shift patern:7 am-3 pm Key Responsibilities: Deliver outstanding technical support … necessary Manage and maintain user accounts, access rights, and group memberships Provide hands-on assistance for incidents escalated from Tier 1, 2, and 3 support, coordinating with resolver teams as needed Support and maintain all network hardware and devices Liaise with third-party vendors for troubleshooting and resolution More ❯

IT Support Specialist Gateshead (Hybrid) Salary: £26,000 – £32,000 per annum, depending on experience Full-time, Permanent Careers Plus are delighted to be working with a well-established managed service provider based in the Northeast of England who is looking to hire an IT Support Specialist. … future reference. Assist in onboarding and training new employees on IT systems and best practices. Requirements Minimum of 2 years of experience in IT support or a similar role. Proficiency in Windows and macOS operating systems, experience with network administration, and familiarity with cloud-based services such as Azure More ❯

Job Title: Senior Technical Support Engineer – Smart Tech & Integration 📍 Based near Swindon – onsite with some hybrid flexibility 💼 £ - Depending on experience We're working with a specialist distributor at the forefront of smart building technology, from high-end AV and home automation to BMS, KNX, and networking integration. As … they continue to grow, they’re looking for a passionate Technical Support Engineer who wants to deliver outstanding support to their installer network, and grow into a highly valued technical expert in the field. This role is ideal for someone with experience in AV, BMS, smart homes, or … building controls, or a strong tech support background with a genuine passion for connected technology and customer service. What You'll Be Doing: Providing remote support to professional installers — via phone, email, and screen share Troubleshooting real-world integration issues with AV, smart home, or building automation products More ❯

Job Profile We are seeking a Dynamics Support Analyst to join our IT and Business Systems Operational team. You will support and maintain key business applications, including Dynamics 365 CRM and F&SCM , ensuring smooth operations and continuous improvement. Responsibilities Provide 1st & 2nd line support for users … troubleshoot issues, and escalate complex cases to third-party vendors. Manage support tickets, ensuring SLAs are met and user queries are resolved efficiently. Perform system administration, data management, and security maintenance . Support system upgrades, testing, and deployments, ensuring successful adoption of new features. Document support processes … deliver training to business users. Collaborate with cross-functional teams to optimize system performance and drive process improvements. Skills & Experience Experience in IT application support (1st, 2nd, and 3rd line). Strong knowledge of Dynamics 365 CRM & F&SCM . Familiarity with SQL, databases, and software development lifecycle . More ❯

get set up : showing new users how Magic Notes works in 121 and small group settings, both online and in-person. Providing magical customer support : supporting users with quick, friendly support for customer queries across email, phone, video and live chat. Building and maintaining clear support documentation … ensuring users can access information quickly and easily through simple support documentation, tutorials and FAQs. Solving problems : using your in-depth product knowledge to solve issues and effectively triage to product, engineering and customer success. Collaborating proactively to improve Magic Notes : working with product and customer success teams to … training sessions. Patient and empathetic - you’ll need strong listening skills, patience and the ability to make complex concepts easy to understand as you support users to navigate a brand-new technology. A strong multi-tasker - you’ll need to be comfortable managing numerous customer queries simultaneously and regularly More ❯

Join a fast-growing software company delivering asset management solutions across the UK and internationally. We're looking for a Junior Implementation Consultant to support the delivery of tailored software solutions to new and existing clients. This is a hybrid role requiring strong technical and data analysis skills, with … growth and hands-on project experience. Key Responsibilities: Configure software to meet client needs Assist with data migration and cleansing Provide project and client support throughout implementation Contribute to documentation and user training materials Work closely with developers and project managers using Agile methodology Requirements: Strong Microsoft Excel and More ❯

o Opportunities for development o Active wellbeing and inclusion networks o Excellent pension o Salary sacrifice schemes o Employee Assistance Programme (24/7 support) o Access to benefits and discounts Main duties of the job Developing, implementing, and supporting ICT solutions and design strategies in a multi-supplier More ❯

Launch Your Tech Career with EIMS Global! Role: Tech Client Support Representative (German-speaking) 📍 Location: Hybrid – 3 days in our modern Bournemouth HQ (Granville Chambers, 21 Richmond Hill) & 2 days remote 💼 OTE: £28,000–£32,000 in Year 1 (Base + Quarterly Bonuses) EIMS Global Ltd is a fast … time of global expansion. No experience? No problem! If you bring the drive, curiosity, and hunger to grow, we’ll provide everything else — training, support, and a clear path to success in one of the highest-paying global industries: tech. 💡 What You’ll Be Doing Respond to inbound B2B … speaking customers (DACH region) Learn to understand and explain IT software solutions Build rapport with decision-makers and identify opportunities to upsell or expand support Collaborate with internal teams to resolve escalations and provide top-tier service Engage in continuous learning to build your tech knowledge and grow fast More ❯