3 of 3 Permanent Team Leader Jobs in Newcastle upon Tyne

think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. The Team The Service Desk is part of the EMEA Service Delivery Team and provides a single point of contact for both our UK and International Offices. The key … focus of the team is to deliver a world class IT service to the business. The Role Reporting to the Service Desk Manager, this role requires a proactive, well-organised, self-motivated individual. The role holder must have excellent written and verbal communication skills, as there will be interaction with the business and internal IT stakeholders at all … your team rota is managed, and the appropriate number of staff are available at the prescribed times. Taking joint responsibility with the Service Desk Team Leader (Desktop Support and User Admin) in the absence of the Service Desk Manager Assist in the implementation of and adherence to ITIL processes and best practices within the Service More ❯

meet business needs. This position is a Client facing role, and requires that you establish and manage expectations within the business and drive the IT Onsite Site Services team to achieve those expectations to a high standard. Principle Responsibilities Service Management Maintain high performing service support team of 100+ team members including and Onsite … Support Ensure that training services are in place to educate staff on how to use meeting room and collaboration technology effectively Technical Requirements Lead the Onsite Desktop Management team to continually improve the End user computing environment Manage the Onsite desktop computing environment to ensure that laptops, PC’s and other access devices are built and maintained to … high standards of performance and security Ensure that patching and anti-virus updates are carried out promptly and effectively Work with the Technical Design team, Central Services team evolve standards for hardware, software and security in the desktop environment Performance & Quality Make recommendations for Service Improvement Plans and ensure actions are followed through to completion in More ❯

a range of business-critical applications. The organisation is known for its collaborative culture, technical excellence, and commitment to helping clients optimise operations through smart, scalable systems. Their team of certified professionals works closely with clients to deliver measurable outcomes and long-term value. The Role This senior role is ideal for an experienced Sage 200 professional looking … to lead a team of consultants and shape the strategic direction of the Sage practice. The Principal Consultant will oversee project delivery, mentor team members, and ensure high-quality outcomes across all client engagements. Key Responsibilities: Team Leadership: Manage and mentor a team of Sage 200 consultants, monitor performance, and act as … successful delivery of Sage 200 projects in collaboration with project managers, meeting scope, time, and budget targets. Operational Oversight: Drive revenue growth, manage resource allocation, and report on team performance. Product Strategy: Develop strategies for third-party integrations and maintain alignment with Sage best practices. Client Engagement: Support presales activities, build strong client relationships, and ensure tailored solutions More ❯