Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
Job summary This role supports the Digitisation Strategy of the NHSBSA. The post holder will be responsible for managing a user experience research team, undertaking userresearch activities on their own projects, and providing training and mentorship for user researchers within the organisation. The post holder will ensure the team generates new and useful user insights through mainly qualitative research, using agile research methodologies, translating these into features and actions that will enable our services to develop and iteratively improve their digital services for customers. You will be able to drive the day-to-day management of tasks while maintaining a wider vision of the Digitisation Strategy and business goals and objectives. … for you and your loved oneso Access to a wide range of benefits and high street and online discounts Main duties of the job Leading and conducting pro-active user experience research projects including the creation of userresearch deliverables to provide in- depth, actionable insight, so that issues and opportunities are clearly identified and properly More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
needs Job Description At this level, you will be expected to: Have experience working to the GDS designprincipals or equivalent standards in the UK Public sector or DSSS Build user-centred practices in new teams Align userresearch activities with wider plans to inform a service proposition Carry out userresearch and supervise and develop … other user researchers to assure and improve research practice Inclusive research. You can help teams understand the diversity of users. You can advocate for inclusive practices and help teams design and deliver accessible services that work for all users. Research skills. You have experience of, and can help teams adopt, a wide range of primary and secondary … userresearch methods. Analysis and synthesis. You understand and can help teams apply a range of methods to analyse research data and synthesise findings. You know how to engage sceptical colleagues in analysis and synthesis. You can advise on choice and application of techniques, and can critique colleagues findings to assure best practice. Presenting research findings. More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
DVSA
per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior Service Designer in the DVSA Service Design and UserResearch team your role will be to help DVSA deliver and continuously improve joined up, end-to-end services based on data and evidence. You will work in a delivery … focused environment in collaboration with members of multi-disciplinary agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Your responsibilities will include, but aren’t limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. … Translate actionable insights from userresearch and other insight sources into accessible designs. Ensuring services meet public sector accessibility regulations. Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System. Will prototype website designs and UI elements as required. Play a leading role in developing a userMore ❯
Newcastle Upon Tyne, England, United Kingdom Hybrid / WFH Options
Methods
will have extensive experience designing end-to-end services and a strong understanding of Government Digital Service (GDS) standards. Key Responsibilities: Design and map end-to-end services, considering user needs, policy, tech constraints, and operational requirements Facilitate workshops and co-design sessions with stakeholders and users Collaborate closely with user researchers, designers, developers, and product managers Create More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom Hybrid / WFH Options
G.Digital
Fancy working at a scale up that's on an upward trajectory? A health & fitness organisation are currently scaling their tech team exponentially and looking to add a User Researcher to the team 🥳 They're big believers that this is a key piece in the design team and are looking to make their app the best it can be … existing ones, meaning you'll have so much variety. There's also open ears ready to hear your ideas for improvements! If you're looking to design and lead research that tells compelling stories, brings clarity to complexity and directly shapes customer-focused design and business decisions then this could be the role for you What they're looking … data led as there's a LOT of data being input on a daily basis 💭 The ability to manage multiple work streams 🗣️ An individual to be the voice of user-centred design and data driven decision What's in it for you? 💞 The opportunity to work on a product that genuinely improves people lives 💪 Champion the voice of the More ❯