16 of 16 Permanent User-Centered Design (UCD) Jobs in Newcastle upon Tyne

About the Opportunity Our client is a leading transformation and digital consultancy that helps organisations solve complex challenges through the combination of strategy, design, technology, data and innovation. This is an opportunity to join a growing digital and transformation practice, working on large-scale public sector programmes that … deliver meaningful outcomes for users. You'll collaborate with multidisciplinary teams to design and improve services that are accessible, inclusive and centred around user needs. The Role As a Senior Service Designer, you will lead service design workstreams from discovery through to delivery, shaping ...

experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider … understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience working to public sector digital service standards ...

Previous experience as a Performance Analyst within Government ✅ Comfortable working in agile delivery teams ✅ Experience working alongside User-Centred Design (UCD) teams ✅ Strong SQL skills ✅ Confident presenting to stakeholders and using data to challenge and influence decisions If you hold active SC clearance and have ...

building close relationships with senior stakeholdersWorking with policy stakeholders to generate visions and strategies for policy spacesAdvocating for user-centred policy design approaches with senior stakeholdersRunning stakeholder research sessions when requiredQualificationsStrong Analysis experience within a Consultancy, Services Provider or Public Sector OrganisationGood project management skills with … ability to plan and schedule own work and work towards tight deadlines.Experience working with user centred design teams in an agile environmentExperience managing and working with senior stakeholders Experience leading work and leading othersExperience in strategic thinking and decision makingExcellent communication skills — be able to explain ...

over 40 million UK citizens. We deliver impactful technology solutions across UK government departments, working at the forefront of user-centred design, agile delivery, and scalable digital services that genuinely make a difference. Strong focus on work-life balance with a flexible hybrid model … Role Overview We are seeking an experienced Software Developer to join our engineering team, working on data engineering and platform solutions. You will design, build, and maintain data pipelines and infrastructure, working closely with wider delivery colleagues to deliver secure, reliable, and scalable services that support critical public ...

relationships with senior stakeholders Working with policy stakeholders to generate visions and strategies for policy spaces Advocating for user-centred policy design approaches with senior stakeholders Running stakeholder research sessions when required Qualifications Strong Analysis experience within a Consultancy, Services Provider or Public Sector Organisation Good … management skills with the ability to plan and schedule own work and work towards tight deadlines. Experience working with user centred design teams in an agile environment Experience managing and working with senior stakeholders Experience leading work and leading others Experience in strategic thinking and decision ...

government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference — and we're now scaling that expertise into large, high-stakes AI adoption … internal capability the department needs to eventually run these systems without long‐term reliance on external suppliers. Key Responsibilities Hands‐On Build & Delivery Design, build, and ship production AI components — RAG pipelines, retrieval and embedding infrastructure, orchestration logic, and integration layers — writing high‐quality, tested, maintainable code ...

over 40 million UK citizens. We deliver impactful technology solutions across UK government departments, working at the forefront of user-centred design, agile delivery, and scalable digital services that genuinely make a difference. About the Role We are looking for an experienced Java Developer to join … work across application development, automated testing, cloud services, CI/CD, and containerised environments as part of an Agile delivery team. Key Responsibilities Design, develop, and maintain robust applications using Java and Spring Boot . Develop and integrate event-driven solutions using Kafka . Work with MongoDB ...

invest in you!. Job DescriptionWe're looking for a strategic, systems-minded Service Designer to join our growing design capability. You’ll work at the heart of multidisciplinary teams to shape end-to-end services that are accessible, efficient, and centred around real user needs. … discovery through to live. You’ll lead the mapping of current and future states, align digital delivery with policy and operational realities, and design and deliver services that improve people’s lives.You’ll collaborate closely with content designers, interaction designers, product managers, user researchers, business analysts ...

government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery,and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver … high-quality, scalable solutions that truly matter. Overview We are looking for a Scala Software Developer to design, build, and maintain high-quality microservices and Back End systems using Scala and the Play Framework . You will help UK government clients solve complex problems and deliver tangible value ...

government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference; and we're now scaling that expertise into large, high-stakes AI adoption … department can eventually operate and govern its own AI capability without long-term reliance on external suppliers. Key Responsibilities Architectural Leadership & Integration Design and implement enterprise-grade AI platforms - including semantic search, Retrieval-Augmented Generation (RAG), and broader generative AI/agentic capabilities - integrating cleanly with the department ...

services that solve complex problems while balancing user needs, business goals and policy objectives. A strong understanding of evidence-based service design methods, using research, insight, storytelling and visualisation techniques to deliver better outcomes. The ability to influence and collaborate with stakeholders at all levels, building … consensus and supporting decision-making across multidisciplinary teams. Experience leading workshops and service design activities, creating collaborative environments that enable teams to deliver user-centred services. A proven track record of identifying opportunities for improvement, analysing service performance and solving complex user and business ...

series and come and discover your potential.The Enterprise Transformation Architecture (ETA) team sits within the broader Enterprise Architecture (EA) function within Chief Technology & Design Office (CT&DO), part of HMRC’s Chief Digital & Information Officer (CDIO) Group.CT&DO is responsible for setting the strategic direction for technology design … team connects business and technology strategy, commercial choices and delivery plans into a holistic, coherent view.ETA team work closely with colleagues across CDIO (including UCD, Solution Architecture, EA Platform Architecture, CDPO and CEPO) as well as with Business, Change Delivery, Commercial and Policy partners. As such, the team provide ...

government departments. Our work has positively influenced the lives of over 40 million UK citizens.We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high … teams to build reliable data pipelines and cloud-based data platforms, while following best practices around infrastructure, automation, and source control. Key Responsibilities Design, develop, and maintain scalable Azure data solutions and pipelines. Build and manage data pipelines using Azure Data Factory (ADF). Develop and optimise data ...

your kind of place. What you'll bring Full stack development experience — front end and back end Node.js, Express.js, Nunjucks and the GOV.UK Design System Scripting experience and comfort working with MongoDB Solid grasp of technical architecture … system design Strong problem-solving and analytical skills BA/PO awareness — you understand the product lens, not just the code UCD/user research familiarity A genuine appetite for mentoring and coaching junior developers Excellent stakeholder management — comfortable context-switching across multiple teams The details ...

real buy-in from senior stakeholders Champion user needs and accessibility in every decision you make Shape technical, content and design solutions — not just sit in the meetings Manage dependencies across teams and keep delivery honest on quality and timescales Track KPIs post-launch … Alpha, Beta and Live Can win over senior stakeholders and turn strategy into an actionable roadmap Genuinely care about user-centred design and accessibility — not just tick the box Hold active BPSS clearance, or are eligible and ready to get it This role ...