Director, EMEA Data Center Operations Services & Supply Chain
- Location
- Newport, Wales, United Kingdom
SBRs)*** Establish and lead structured supplier governance models, including: Quarterly Business Reviews (QBRs) and Strategic Business Reviews (SBRs).* Define and track KPIs across: availability and uptime, response and recovery times, SLA compliance, quality and service delivery.* Drive continuous improvement with suppliers, leveraging performance data, benchmarking, and contractual levers. … uptime-critical environments.* Deep understanding of data center systems and lifecycle service requirements.* Experience operating across EMEA country environments, regulatory requirements, supplier markets, and high-availability operations.* Proven ability to lead as a strategic support partner to operations and executive stakeholders.We operate with No Ego and No Arrogance. ...