2 of 2 Permanent IT Services Delivery Manager Jobs in Newport

Wales & West Utilities Limited in Newport seeks a Service Delivery Manager to own end-to-end IT service performance across partner-delivered services. You will ensure SLAs, KPIs and contractual commitments are met, translating technical performance into business outcomes and driving continual service improvement. … collaborate with IT, Commercial & Contracts teams and partners, maintain a Service Catalogue, and lead discussions to optimise service delivery for customers and colleagues. #J-18808-Ljbffr ...

Matchtech Group is seeking an experienced Service Delivery Manager to oversee … IT service performance within a critical infrastructure environment. You will coordinate multiple partners and suppliers to ensure reliable, secure technology services for the Wales and south-west England region. The role focuses on delivering service improvements, managing SLAs/KPIs, and ensuring compliance with security and governance ...