12 of 12 Permanent ITIL Jobs in Newport

matter expert on Managed Service Provider (MSP) products as they relate to Thrive's service catalogue. Experience managing complex projects, clients, partners, and organizations. ITIL certification and practice preferred. Proven experience managing remote resources and large teams. Strong analytical and problem-solving skills. Forward thinking, not afraid to challenge ...

remain accurate and up to date. What you’ll bring Proven experience in an IT Incident Analyst or similar role. Practical experience working within ITIL, particularly incident management. Strong analytical skills with the ability to interpret incident data and identify trends. Hands-on experience with ITSM tools, ideally ServiceNow. ...

remain accurate and up to date. What you'll bring Proven experience in an IT Incident Analyst or similar role. Practical experience working within ITIL, particularly incident management. Strong analytical skills with the ability to interpret incident data and identify trends. Hands-on experience with ITSM tools, ideally ServiceNow. ...

This is what you'll be doing You'll play a key role in supporting IT service delivery by analysing and interpreting data across ITIL processes. Working closely with service managers, partners, and vendors, you'll help ensure services are tracked effectively and continually improved. Your responsibilities will include: What ...

Active Directory, and Group Policy. Hands-on experience with Intune, Autopilot, and Conditional Access. Desirable Skills & Certifications Microsoft certifications (MCSA, MD-102). ITIL Foundation certification. Experience working in regulated or large-scale enterprise environments. ...

abilities to address incidents and service situations of varying complexity. Effective communication skills to liaise with stakeholders and coordinate technical recovery teams. Proficiency in ITIL service operation processes, particularly operations, incident and problem management., but not essential. Understanding of IT operations and infrastructure, including network, server, and application layers (beneficial ...

Experience with enterprise architecture processes or relevant technologies such as Nutanix, Azure or Rubrik at Architect level. Understanding of cyber security principles and frameworks. ITIL v4 Foundation and/or project management experience. Why Delt? Delt is a commercial company owned by the public sector and run for the benefit ...

implementing monitoring, logging, and alerting toolsets. Understanding of data classification, encryption standards (e.g. at rest and in transit), and secure storage/access principles. ITIL Foundation Certificate Please send CV for full job description and an informal chat. Excellent opportunity to join a high-profile market leader ...

technical IT knowledge in relevant areas (e.g. data security; cloud computing; data loss prevention; software development methodologies; etc.) Relevant professional qualifications (e.g. CISA; CISSP; ITIL; CISM) desirable Work That Matters - What You'll Be Doing Assist the Regional Head of Internal Audit and Global IT Audit Director in developing ...

events in a professional and assertive manner. Communicate and collaborate with Business & Operational Teams Mainframe Automation Problem escalations (internal and vendor support) Follow client ITIL Business processes, Change, Incident, Problem and Root Cause Analysis processes Manage Mainframe Automation tools in line with client security, compliance, and policies, using standard tools ...

Sales-related systems. Ensure Sales applications are consistently available, performant, accurate, and compliant. Manage and prioritise service requests, incidents, and system enhancements. Align with ITIL-based service management processes through coordination with other Technology teams. Responsible for the productivity and efficiency of the team through consistent management of performance, regular … platforms such as Salesforce, Mulesoft, Vonage, and payment services Demonstrated ability to lead cross-functional teams and manage third-party vendors Strong understanding of ITIL or similar IT service management frameworks Proven ability to lead cross-functional teams and manage third-party vendors Excellent communication and stakeholder management skills Skilled ...

related to resolution timeframes and conflicting/competing priorities that require multi-tasking Desire to learn about new features and technology Understanding of the ITIL framework relating to incidents, problems and the change management life cycle It would be advantageous if you had any of the following … Payroll Java/Groovy Scripts Oracle Apex Oracle Certifications to support your experience to date Previously worked in a Managed Services environment ITIL v4 Foundation certification ...