8 of 8 Permanent Service Delivery Jobs in Newport

Incident and Problem Manager

Hiring Organisation
Reed Technology
Location
Newport, Gwent, Wales, United Kingdom
Employment Type
Permanent
Salary
£60,000
Newport/Hybrid Job Type: Full-time Salary: £62256 We are seeking a highly skilled Incident and Problem Manager to join our clients IT Service Delivery Team. This pivotal role focuses on overseeing the governance and effective execution of incident and problem management processes, ensuring alignment with … corrective actions. Incident Management Oversight: Ensure incidents are managed promptly and in accordance with best practices, facilitating effective resolution processes and minimising service outages. Vendor Performance Management: Collaborate in regular service reviews with partners to assess SLA compliance, evaluate RCA outcomes, and identify opportunities for continuous improvement. Incident ...

IT Incident and Problem Manager

Hiring Organisation
Robert Half
Location
Newport, Gwent, Wales, United Kingdom
Employment Type
Full-Time
Salary
£60,000 - £62,500 per annum
Utilities industry working in a highly regulated environment, and is seeking a proactive and experienced Incident and Problem Manager to join its IT Service Delivery function. This role is responsible for governing and executing incident and problem management processes, ensuring they are consistently applied, monitored, and aligned with … organisational objectives. You will drive service stability and continuous improvement by ensuring incidents are effectively managed, root causes are identified promptly, and corrective actions are implemented to prevent recurrence. The role also includes leading a team of internal staff and external service providers, fostering a high-performance ...

Service Desk Analyst

Hiring Organisation
Isle of Wight NHS Trust
Location
Newport, PO30 5TG, United Kingdom
Salary
£25760.00 to £27476.00
Newport, Isle of Wight, PO30 5TG We are looking for an outstanding candidate who will help improve the effectiveness and value of health care delivery for Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust (the Trusts). This post is a member of the Group Digital … Service, within the Information Technology (IT) function. Working as one service, to minimise the impact of IT services affecting service users and on patient care, support services and management by: Providing first-line single point of contact for IT service users, dealing with technical issues ...

Senior Network Service Lead

Hiring Organisation
Sanderson Recruitment
Location
Newport, UK
Senior Network Service Lead Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. 2-year FTC £60,000-£67,000 + Excellent Benefits Bristol - Hybrid working (2/3 Days Onsite) A major technology transformation programme … underway, and we're looking for an Senior Network Service Lead to play a pivotal role in delivering a modern, secure, and resilient enterprise network across multiple sites. Senior Network Service Lead - The Opportunity You will lead the successful delivery, transition, and ongoing assurance of a major ...

Incident & Problem Manager

Hiring Organisation
Yolk Recruitment Limited
Location
Newport, Gwent, Wales, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£60,000
oversee the governance of best practice frameworks, ensuring timely root cause analysis and preventative actions, while leading a collaborative team and influencing service delivery across a multi-vendor landscape. This is an opportunity to create tangible improvements in IT service stability, shaping strategies alongside internal and external … stakeholders, and delivering long-term value to the business. What You'll Bring: Solid experience in a management role within IT service delivery, with a strong focus on incident and problem management Hands-on knowledge of ITIL practices, especially around RCA and service improvement Familiarity with service ...

ERP Functional Support Manager

Hiring Organisation
National Highways
Location
Newport, UK
opportunity for an ERP Functional Support Manager to join our team. The ERP Functional Support Manager will have overall responsibility for the functional effective delivery, maintenance and continuous improvement of our Enterprise Resource Planning system, delivered as a service using the Oracle Fusion platform. This role will ensure … functions, with a recognised accountancy qualification (fully or part qualified) advantageous. Proven experience leading, developing and motivating high-performing teams, with clear accountability for service delivery, performance management and stakeholder engagement. Demonstrable experience in business process improvement and business process engineering, alongside IT change management and delivering client ...

IT Process Developer

Hiring Organisation
Artis IT
Location
Newport, UK
Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description. This role sits within an Agile delivery team focused on driving business efficiency, automation, and digital transformation, with a strong emphasis on the Microsoft Power Platform and Dynamics 365 ecosystem . … Provide support to business users and IT teams on Dynamics 365, Power Platform, and related development tools Manage and prioritise requests effectively, ensuring excellent service delivery to internal stakeholders Ideal background: Proven experience with Microsoft Dynamics 365 and Power Platform (Power Apps, Power Automate, Power BI) Experience ...

Incident and Problem Manager

Hiring Organisation
Reed Technology
Location
Newport, UK
Employment Type
Full-time
Newport/Hybrid Job Type: Full-time Salary: £62256 We are seeking a highly skilled Incident and Problem Manager to join our clients IT Service Delivery Team. This pivotal role focuses on overseeing the governance and effective execution of incident and problem management processes, ensuring alignment with ...