4 of 4 Permanent ServiceNow Jobs in Newport

enjoys working closely with service teams, analysing data, and helping incidents move through to resolution efficiently. This is what you'll be doing Monitoring ServiceNow queues, tracking incident progress, and identifying delays or bottlenecks that impact resolution times. Reviewing aged tickets, analysing trends, and providing recommendations to improve turnaround times ...

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. ...

optimisation, and performance management. Familiarity with automation, analytics, and operational transformation in ITAM or related services. Familiarity with leading market SAM & ITAM Technology platforms (ServiceNow ITAM, Flexera, etc.) Excellent communication and stakeholder management skills. Preferred Qualifications: Hands-on experience with ServiceNow ITAM (SAM Pro, HAM Pro) and Flexera (Flexera ...

Outcomes teams to ensure a smooth handover and seamless delivery execution. Lead and coordinate discovery phases, key workshops, knowledge transfer, and resource planning. Apply ServiceNow's Now Create methodology and Agile delivery practices to promote successful outcomes and long-term customer value. Identify delivery risks, deviations, or gaps and take … exploring AI's potential impact on the function or industry. 8+ years progressive experience as part of a professional services organization. Several years of ServiceNow experience . Experience in managing the implementation of workflow or business transformation solutions. Success driving complex issues through analysis and resolution. Creativity with comfort running ...