2 of 2 DemandTrendPermanent User Research Jobs in Newport

organisation is seeking a Senior Interaction Designer to help shape the future of thier public facing digital services. This role is ideal for someone with a strong background in user-centred design, agile working, and a passion for building accessible, effective services that meet user needs. About the Role As a Senior Interaction Designer, you'll work in … agile, multi-disciplinary teams on complex service transformation programmes. You'll collaborate closely with service managers, programme directors, and user researchers to design seamless, user-friendly services across a variety of channels, devices, and technologies. You'll play a key role in shaping user journeys, prototyping new ideas, and ensuring that design decisions are backed by research, evidence, and data. You'll also work to uphold and promote high standards in user experience and accessibility, ensuring services are inclusive and meet both user and business goals. Key Responsibilities Design and develop intuitive, user-centred services across digital and non-digital touch points. Participate in user research, develop prototypes, and iterate designs More ❯

The Intellectual Property Office (IPO) is seeking a senior interaction designer to contribute to its digital transformation. This role involves designing user-centred public services at scale within multidisciplinary teams , aligning with Government Design Principles . Key responsibilities include identifying and resolving complex public infrastructure issues, promoting best practices and standards in user centred design, and mentoring junior … designers. The successful candidate will be proactive, take ownership of design activities (like facilitating critiques and documenting user journeys), and possess excellent leadership, collaboration, presentation, and communication skills to work effectively with various stakeholders. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least … arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Main duties consist of but are not limited to: Design and Develop User-Centred Services: Work in agile, multidisciplinary teams to rapidly develop design concepts for complex transformation programs, collaborating with service managers and programme directors. This includes actively participating in user More ❯