2 of 2 Permanent Social Skills Jobs in Newquay

holder will handle frontline queries from various sources including email, self-service, and telephone. It is vital that the post holder has excellent troubleshooting, communication, and customer service skills. The post holder will work closely with colleagues in King’s as well as other key stakeholders and will … requests and incidents. This position requires a high percentage of First Contact Resolution, request fulfilment and problem-solving using various diagnostic tools. In addition, interpersonal skills are required to support customers and handle escalations in-line with King’s Service Centre’s policies and procedures. You will need ...

deliver exceptional IT services. Respond to customer improvement activities and contribute to solutions ensuring they are fit for purpose and offer optimal value. Required Skills & Qualifications: Extensive experience in designing, deploying, and maintaining Azure-based services, ideally with Azure DevOps. Proven ability to produce detailed technical documentation. Experience … databases (Azure DB, Managed SQL, MS SQL & MySQL). Strong troubleshooting skills and familiarity with ITIL-based service processes. Excellent written and oral communication skills, with the ability to manage small projects and prioritize effectively. Desirable: AZ 104, AZ 204/400 certifications, ITIL v3/4 qualification ...