IT Support Technician
- Location
- Newry, Northern Ireland, United Kingdom
Managing and resolving day-to-day IT helpdesk tickets Setting up laptops, PCs, mobile phones, email accounts and user logins Supporting Windows environments and Microsoft 365 applications Troubleshooting hardware, software, printers and peripheral devices Supporting networking issues including Wi‐Fi, TCP/IP, DNS, DHCP … step in a broad, hands‐on environment. You'll ideally bring: Previous experience resolving IT support tickets Strong knowledge of Windows operating systems and Microsoft 365 Experience supporting PCs, laptops, printers and mobile devices An understanding of networking fundamentals Familiarity with Active Directory and user administration Strong ...