dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry. The Role We are seeking a talented 2nd LineSupportTechnician to join our dynamic IT team. Our team is committed to providing top-tier support and innovative solutions to ensure our … company's technology runs smoothly. As an onsite 2nd LineSupportTechnician, you will be responsible for providing technical assistance and support to our staff across the country. Maybe you are looking for that next step in your career, you will work closely with our IT professionals to resolve technical issues efficiently … and effectively. Key Responsibilities Provide 2nd line IS Support with all company IT Users, using phone or e-ticket, logging tickets via Heat software Build IS Devices to an agreed standard, laptop, desktops and mobiles. Log faults with 3rd party maintainers, following up and ensuring resolutions are completed within agreed SLA’s Provide up to date More ❯
dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry. The Role We are seeking a talented 2nd LineSupportTechnician to join our dynamic IT team. Our team is committed to providing top-tier support and innovative solutions to ensure our … company's technology runs smoothly. As an onsite 2nd LineSupportTechnician, you will be responsible for providing technical assistance and support to our staff across the country. Maybe you are looking for that next step in your career, you will work closely with our IT professionals to resolve technical issues efficiently … and effectively. Key Responsibilities Provide 2nd line IS Support with all company IT Users, using phone or e-ticket, logging tickets via Heat software Build IS Devices to an agreed standard, laptop, desktops and mobiles. Log faults with 3rd party maintainers, following up and ensuring resolutions are completed within agreed SLA's Provide up to date More ❯
Job title: 1stLineSupportTechnician Salary: up to £29k Location : Wymondham My client is a driven and successful company, and they are looking for a 1stlinesupportTechnician to join their team. This role requires someone who is process orientated, effective and has the … in IT and is looking for a long-term role. The ideal candidate will be someone who is a team player and a good sense of humour. Responsibilities: Support for PCs and servers remotely and on-site (Win & 2022) Installing PCs/upgrading software Administration of IP phone systems Supporting customer applications Setting up email accounts and website … hosting Support for Mac's remotely and on-site Technical skills: Anti-Virus, Disk Space, Memory/CPU, Office 365 Management, VPN Issues Connectivity/Wi-Fi Troubleshooting, Active Directory, Service Cancellations IT Solutions & Project Work Attributes: Team player Keen to learn Confident communicating over the phone More ❯
