1 of 1 Permanent 3rd Line Support Jobs in Norfolk

3rd Line EngineerNorwich (onsite) £40,000-45,000 REED Technology is working with a well-established organisation in Norwich to recruit a highly capable 3rd Line Support Engineer. This role is ideal for a technically advanced professional with strong networking expertise and a passion for solving complex IT challenges across commercial, governmental … and educational environments. Key Responsibilities: Provide expert-level support for escalated technical issues across hardware, software, and networking. Lead troubleshooting and resolution of complex network incidents and performance issues. Configure, maintain, and troubleshoot network infrastructure including switches, routers, firewalls, and wireless access points. Design and implement secure LAN/WAN architectures and VPN solutions. Monitor network traffic and … Exchange. Maintain accurate documentation of network configurations, changes, and incident resolutions. Evaluate and recommend new technologies to improve operational efficiency and network resilience. Skills & Experience: Proven experience in a 3rd line or senior IT support role with a strong networking focus. In-depth knowledge of TCP/IP, IP Routing, DNS, DHCP, NAT, and subnetting. More ❯