4 of 4 Permanent ConnectWise Jobs in Norfolk

Intune, and Windows 11 environments Configuring Autopilot and MDM profiles Managing permissions, password resets, and access requests Updating tickets and documentation accurately within ConnectWise Communicating with end users via phone, email, and ticketing systems Working closely with the wider service desk team to manage ticket allocation and workflow Identifying opportunities ...

stakeholders (Director level and above) Technical Understanding Microsoft 365 and Azure Intune and endpoint management Networking and connectivity fundamentals (Unifi advantageous) Service management platforms (ConnectWise preferred) Personal Attributes Takes ownership without being asked and delivers without being chased Calm, clear and decisive under pressure Holds high standards for both themselves ...

have’s: Certifications e.g. CompTIA A+, Microsoft MTA, or ITIL Foundation. Experience with PowerShell or similar. Experience with MDM solutions, like Intune. Knowledge of ConnectWise PSA/RMM or similar. Package & Benefits Pension Health insurance Training plan & paid study time 25 days’ holiday + Bank Holidays Family-friendly flexibility Excellent ...

growing management team - Remaining hands-off tickets unless supporting during peak periods Technology Environment: - Microsoft 365 - SharePoint/OneDrive/Intune/MFA - ConnectWise suite - Unifi Networking - Draytek Routing - Dell hardware environments - Third-party supplier management Why this opportunity? Clear progression into senior operational leadership Hybrid working with flexibility Growing ...