FM Support Services Manager
Colney, Norfolk, United Kingdom
The Norwich BioScience Institutes
Institutes it supports by managing essential support services, including: • Facilities Helpdesk & Business Systems system - Overseeing service requests, fault reporting, and work coordination. • Security & Access Management - Managing site security, access control, and emergency response. • Soft Services Management - Ensuring effective delivery of cleaning, waste management, catering, reception, and porterage. • Contract & Supplier Management - Managing outsourced service providers and ensuring compliance with SLAs. … operational objectives as well as NBIPs objectives. • Lead, mentor, and develop the FM Support Services Team, ensuring high performance and engagement. • Manage support services budgets with full accountability for cost control. • Oversee key service partner contracts including security, catering, waste, and insurance. • Deputise for the Head of Facilities on matters related to support services. • Serve as primary liaison with … services, and car parking. • Support NGI and capital projects by developing and improving waste, cleaning, and catering strategies. • Act as client lead and owner of the CCTV and access control systems, working with the EI Business Support team as needed who locally manage systems within the EI Building. Operational Management • Analyse Business Systems data to identify trends, improve response More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: