6 of 6 Permanent Customer Experience Jobs in Norfolk

ownership of high-value commercial agreements. This role is built on strategic influence; you will master complex supplier relationship management (SRM) and cultivate key customer partnerships to ensure our digital frameworks deliver maximum efficiency and innovation for the public sector. We currently have a number of positions within … either to meet business needs and/or for staff development. Description Effective management of Commercial Agreement performance over its lifecycle to meet increased customer reach and commercial benefits targets, including communications campaigns and sharing insights as part of industry and customer forums. Lead on procurement workstreams ...

ownership of high-value commercial agreements. This role is built on strategic influence; you will master complex supplier relationship management (SRM) and cultivate key customer partnerships to ensure our digital frameworks deliver maximum efficiency and innovation for the public sector. We currently have a number of positions within … either to meet business needs and/or for staff development. Description Effective management of Commercial Agreement performance over its lifecycle to meet increased customer reach and commercial benefits targets, including communications campaigns and sharing insights as part of industry and customer forums. Lead on procurement workstreams ...

team to deliver exceptional technical support to internal users, ensuring prompt resolution of IT issues. Implementing best practices and driving continuous improvement to enhance customer experience and operational efficiency. The successful candidate will be responsible for ensuring appropriate cyber security systems are in place. IT Infrastructure: Oversee … systems and services. Identify areas for improvement and implement changes as needed. About You: Preferred 4 years+ years of recent, relevant experience. Experience in IT management, with a proven track record of leading and managing IT teams in a service led environment. Previous experience of managing suppliers. Strong ...

commercially driven Business Development Manager to join our Sales team within the Sheet Plant division. This role is focused on retaining and growing key customer accounts across East Anglia. The successful candidate will build strong, long-term relationships with our most important customers, identifying opportunities to expand our packaging … contact for designated key accounts across East Anglia. Build trusted relationships with key stakeholders to understand their business needs, challenges, and packaging requirements. Monitor customer satisfaction and resolve any issues proactively to ensure long-term retention. Produce detailed account plans identifying opportunities to grow and develop our customers. Sales ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

hardware or similar electro‑mechanical background to step into a supportive, structured environment. This position is ideal for someone who enjoys technical problem‑solving, customer interaction, and working as part of a high‑performing on‑site support team. About the Role Working on‑site, you'll provide hands … work closely with the wider engineering and service teams to maintain a high standard of service delivery and contribute to a positive customer experience. Key Responsibilities Diagnose and resolve technical faults on MFDs/photocopiers Support basic fault‑finding across print and IT‑connected devices Perform routine maintenance, updates ...