4 of 4 Permanent Customer Experience Jobs in Norfolk

Account Manager

Hiring Organisation
Acora
Location
Postwick, Norfolk, United Kingdom
Employment Type
Permanent
Role You will be responsible for the day to day management of customer accounts, developing existing relationships and spotting new opportunities to ensure profitable growth. You will create and manage a sales pipeline, regularly communicate with your customer accounts by telephone, email and in person, and oversee … customer experience throughout the business. Role Responsibilities Manage existing customer accounts and potential customer relationships Creating and managing opportunities Manage and maintain customer account plans and strategic direction Achieving all relevant KPIs and ensuring the continued year on year growth of OPEX and CAPEX sales ...

IT System Specialist

Hiring Organisation
Scooterpac
Location
Norwich, Norfolk, East Anglia, United Kingdom
Employment Type
Permanent
Salary
£50,000
newly created role, at our Head Office in Lowestoft, Suffolk. Fantastic company benefits include: Competitive Salary: £45,000 - £50,000 per annum , depending on experience Holiday: 31 days including bank holidays. Employee extras such as: Pension scheme, provision of company lunches 4 days per week and Employee Assistance Programme … platforms such as Microsoft 365 and Google Workspace, managing data storage, access, and security Develop and maintain website functionality, performance, usability, and overall user experience Explore, implement, and support AI tools to improve efficiency, automation, and business workflows Assist with planning, developing, and maintaining internal apps and digital solutions ...

Head of IT & Systems; ERP, Shopify, Brightpearl; Norfolk; £60k

Hiring Organisation
Langley James Limited
Location
King's Lynn, Norfolk, East Anglia, United Kingdom
Employment Type
Permanent
Salary
£60,000
systems infrastructure to support this global, multi-omnichannel environment, they remain a stable yet fast-growing business that values data integrity and a premium customer experience across every touchpoint. The Role: As the Head of IT & Systems, you will be the architect of the back-end ecosystem. While ...

Head of Data Science

Hiring Organisation
Pikl
Location
Norwich, England, United Kingdom
starting with vacation rentals. We design and deliver insurance-enabled solutions that help platforms, property managers and owners unlock new revenue and deliver better customer experiences. Founded in 2016, we began by protecting individual hosts and homeowners with specialist holiday-let cover. That experience now powers our insurance … high-impact role requiring a balance of rigorous technical execution and strategic leadership to ensure Pikl harnesses data to optimise pricing, enhance customer experiences, and support international expansion. Key Responsibilities Technical Leadership & Data Science Execution Design, build and deploy predictive models, pricing algorithms, and segmentation frameworks. Apply statistical modelling ...