4 of 4 Permanent Customer Experience Jobs in Norfolk

join their collaborative and fast-paced commercial team. Known for delivering expert solutions to growing businesses across the UK, the business pride themselves on providing a personalised, people-first experience for their clients and as such, are looking for an Account Management professional who brings the same You will take full ownership of a core client, utilising your proven … account management skills with a strong focus on continuing to drive revenue, growth and maximise profitability, alongside optimising service experience and assuring customer satisfaction and value add. Through regular communication via phone, email, in-person meetings, presenting in front of large client audiences, and facilitating learning sessions, you will influence decisions, deliver tailored solutions, and ensure a seamless … customer experience that supports long-term growth. What’s in it for you? Join a people-first, values-led business in a genuinely supportive environment. Hybrid working (post successful completion of probationary period) with modern offices based in Norwich. 25 days holiday (plus buy/sell scheme and birthday leave). Private medical insurance, enhanced maternity pay, and More ❯

we've got no plans on plugging the cork on growth. Our global team (we have offices in the US and Australia, too) is entrepreneurial by nature, obsessive about customer experience and driven by performance. All things that make Naked a great place to grow both personally and professionally. And yes, we like wine. A lot. It takes … and outcomes. Coordinate across internal platforms (e.g., Local, vintrace) and third parties to align workflows and integrations. Facilitate training, documentation, and change adoption activities for go-live readiness. Qualifications & Experience Bachelor's or Master's degree in Business, Information Systems, Supply Chain, or related field 7+ years' experience managing multiple successful end to end ERP delivery or complex … system integration projects Direct experience with Sage X3 or other comparable ERP platforms is highly desirable Project management certification (e.g., PMP, PRINCE2, Agile) required Familiarity with 3PL and freight data integration, supply chain operations, and data reconciliation processes Excellent leadership, communication, and problem-solving skills You are: An experienced ERP project leader who has successfully delivered end-to-end More ❯

and manage the service desk team to deliver exceptional technical support to internal users, ensuring prompt resolution of IT issues. Implementing best practices and driving continuous improvement to enhance customer experience and operational efficiency. The successful candidate will be responsible for ensuring appropriate cyber security systems are in place. IT Infrastructure: Oversee the maintenance, support, and optimization of … Monitor and analyse the performance of IT systems and services. Identify areas for improvement and implement changes as needed. About You: Preferred 4 years+ years of recent, relevant experience. Experience in IT management, with a proven track record of leading and managing IT teams in a service led environment. Previous experience of managing suppliers. Strong knowledge of IT More ❯

Accurate time tracking. Technical skill set as outlined above and below. Ability to independently problem solve and consider new or alternative approaches to a challenge Team leadership/management Experience engaging with Customers and Internal Stakeholders Ability to deliver rapid progress on tasks and development projects Qualifications Commercial experience of PHP , ideally PHP 8.3+ (likely to be gained … from at least 5 years of professionalexperience) Commercial experience with Laravel (ideally 11+) Knowledge of Automation toolsets Industry standard API integrations (JSON, Restful etc.) Source Control such as Git Experienced user of JIRA A love of technology and desire to continuously develop and improve Highly Desirable: Scrum/Agile Methodology Experience of deploying and developing applications in/… to AWS Knowledge of design patterns Knowledge of micro-services architecture Knowledge of serverless architecture (E.g., Lambda's) Knowledge of Low Code/No Code solutions Experience of Test-Driven Development Experience of CI/CD pipelines About Us For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry More ❯