and manage the service desk team to deliver exceptional technical support to internal users, ensuring prompt resolution of IT issues. Implementing best practices and driving continuous improvement to enhance customerexperience and operational efficiency. The successful candidate will be responsible for ensuring appropriate cyber security systems are in place. IT Infrastructure: Oversee the maintenance, support, and optimization of … Monitor and analyse the performance of IT systems and services. Identify areas for improvement and implement changes as needed. About You: Preferred 4 years+ years of recent, relevant experience. Experience in IT management, with a proven track record of leading and managing IT teams in a service led environment. Previous experience of managing suppliers. Strong knowledge of IT More ❯
Looking for a role where every customer interaction matters? Ready to be the bridge between cutting-edge technology solutions and exceptional customer experiences? Pre-Sales Coordinator now required! Join a dynamic technology company as a Pre-Sales Coordinator, where you'll play a pivotal role in supporting their sales team and channel partners across the EMEA region. This … is your opportunity to be at the heart of the customer journey, ensuring every interaction exceeds expectations from the very first point of contact. What You'll Be Doing: Supporting sales and business development teams to deliver outstanding customer experiences throughout the entire operations cycle Managing pre-sales administration including sales orders, proforma invoices, and all related documentation … Coordinating with account management teams on customer quotations and proposals Handling complex logistics including dangerous goods dispatch and export regulations Managing pending orders, monitoring stock availability and keeping customers informed Working closely with freight forwarders and couriers to provide accurate shipping solutions Creating targeted marketing campaigns and customer communications Collaborating with internal teams including Business Development Specialists, Account More ❯
Accurate time tracking. Technical skill set as outlined above and below. Ability to independently problem solve and consider new or alternative approaches to a challenge Team leadership/management Experience engaging with Customers and Internal Stakeholders Ability to deliver rapid progress on tasks and development projects Qualifications Commercial experience of PHP , ideally PHP 8.3+ (likely to be gained … from at least 5 years of professionalexperience) Commercial experience with Laravel (ideally 11+) Knowledge of Automation toolsets Industry standard API integrations (JSON, Restful etc.) Source Control such as Git Experienced user of JIRA A love of technology and desire to continuously develop and improve Highly Desirable: Scrum/Agile Methodology Experience of deploying and developing applications in/… to AWS Knowledge of design patterns Knowledge of micro-services architecture Knowledge of serverless architecture (E.g., Lambda's) Knowledge of Low Code/No Code solutions Experience of Test-Driven Development Experience of CI/CD pipelines About Us For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry More ❯
a genuine difference to their clients, they’ve built a reputation for outstanding service and long-term partnerships. What sets them apart? A culture that champions teamwork, collaboration and customer experience. Their belief is simple but powerful: " We believe that a teamwork environment fosters friendship, loyalty, cooperation, and the ability to create the strongest of teams." Main Responsibilities for … business ideas and strategies into concrete actions to keep the company one step ahead in a competitive market Maintain accurate and up-to-date reporting on business activities, including customer engagement and product interest Manage a dynamic sales pipeline, ensuring all opportunities are tracked and progressed efficiently Act as the primary point of contact for clients throughout the sales … sale to implementation Coordinate with internal teams (project delivery, and support) to ensure seamless rollout and client satisfaction About the successful IT Business Development Executive: Minimum of 3 years' experience in B2B sales, ideally within the IT or technology sector Self-motivated and ambitious, with a strong drive to achieve and exceed targets A confident networker with the ability More ❯
