7 of 7 Permanent IT Support Jobs in Norfolk

Cooper Lomaz are delighted to be working with a leading organisation based in Great Yarmouth who are looking to appoint an experienced IT Support Technician. This role is a key part of the IT team, responsible for delivering exceptional Service Desk and day-to-day technical support to internal users. The successful candidate will ensure systems … remain secure, stable, and provide a seamless user experience across the business. You’ll be the first point of contact for IT queries, ensuring all support requests are handled efficiently, resolved within agreed SLAs, or escalated appropriately — while maintaining clear and proactive communication with users throughout. Key Responsibilities Provide effective 1st and 2nd line IT support for both hardware and software issues. Manage incoming Service Desk requests, ensuring tickets are prioritised, updated, and resolved within SLA targets. Maintain an on-site presence to support and operate the Service Desk during core business hours (8:30 a.m. – 5:00 p.m.). Oversee user endpoint devices, including installation, configuration, deployment, and maintenance. Maintain accurate hardware inventories More ❯

Job Title: Field IT Support Engineer Location: Hybrid working, Norwich We have an exciting opportunity with an established & still growing organisation who offer great training for a Field IT Support Engineer. This company can offer a great benefit package. They are a leading provider within their specialised sector.Within this role you will be responsible for on … site support and troubleshooting across different locations. This includes installation and configuration of new devices, device upgrades, and assisting with IT and Telecoms projects. Key Responsibilities Provide on-site support & troubleshooting across sites. Respond quickly to emergency situations requiring in-person attendance. Deliver scheduled “floor walking” services to proactively support users. Install and configure new and … upgraded IT and Telecoms equipment. Support installation of IT, Networking, and Telecoms projects. Assist with desk moves, internal office moves, and office relocations. Support the on-boarding of new clients, new users, and acquisitions. Build strong, trusted, in-person relationships with clients. Maintain accurate records in our PSA/RMM and documentation system. Provide on-site More ❯

Job title: Junior IT Support Salary: Up to £25,500 Location: Wymondham My client is looking for a Junior IT Support to join their team, Full training is given, so previous experience in IT is not essential, but a keenness to learn with a driven approach is. Duties: No experience required – we will give you More ❯

IT Engineer Norwich (5 Days on site) Salary: £27,500 - £39,000 (DOE) REED Technology are working with a well-established organisation based in Norwich who are looking to recruit an experienced IT Engineer to join their team. This is a fantastic opportunity for a technically skilled and customer-focused individual to support a diverse range of … IT systems across commercial, governmental, and educational environments. Key Responsibilities: Install and configure hardware, operating systems, and applications Monitor and maintain computer systems and networks Provide face-to-face and remote support to users Diagnose and resolve hardware/software faults Replace components and support application rollouts Set up user accounts and manage password issues Respond to … relevant reports Build strong working relationships with clients and colleagues Test and evaluate new technologies Carry out other duties as directed by senior staff Skills & Experience: Commercial experience in IT support Strong customer service and communication skills Full, clean UK driving licence Proficiency in Windows, Server OS, Microsoft Exchange (SMTP, POP3, IMAP) Working knowledge of Active Directory, TCP More ❯

Job title: IT Support Engineer Salary: up to £36k Location : Norwich My client is a driven and successful company, and they are looking for a Technical Support Engineer to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport with their clients. They are a great company who … are willing to invest time in their staff to be successful, they are looking for someone who has a previous background in IT and is looking for a long-term role. The ideal candidate will be someone who is a team player and a good sense of humour. Responsibilities : Setting up and supporting small and medium business networks Supporting More ❯

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a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need prior IT experience to get started. Our Cyber Security Career Programme is designed for people who want to reskill, retrain, and secure a new career with real prospects. You’ll gain More ❯