3 of 3 Permanent Microsoft Certification Jobs in Norfolk

working remotely and aligning to UK business hours (9:00 AM to 6:00 PM GMT/BST). DESIRABLE Azure certifications such as Microsoft Certified: Azure Solutions Architect Expert or Azure DevOps Engineer Expert. Knowledge of scripting and automation using PowerShell, Bash or Terraform. Experience with infrastructure ...

ticketing systems and remote support tools. Understanding of ITIL processes and best practices. Excellent communication skills and a customer-focused approach. Desirable CompTIA or Microsoft certifications. Experience with hosted telephony platforms such as Horizon, Wildix, LG or Evolve IP. Why Focus Group? Focus Group supports over 30,000 businesses ...

supporting laptops, desktops, printers, phones, and tablets. Assisting with software deployments, upgrades, and updates. Supporting user account administration across Active Directory, Entra, and Microsoft 365. Preparing and configuring equipment for new starters. Supporting the leaver process, including account deactivation. Monitoring backups and escalating issues where necessary. Carrying out meeting … Support, Helpdesk, or customer-facing technical support role. Experience using Helpdesk or IT Service Management systems. Working knowledge of: Active Directory and Microsoft Entra MFA solutions Windows 11 Microsoft 365 iOS and Android devices Intune and Windows deployment technologies Laptop imaging and device builds Backup software and maintenance ...