Managing Consultant - Operating Model Redesign & Service Transformation
- Hiring Organisation
- Mackenzie Jones IT
- Location
- Euston, Norfolk, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP Annual
complex service-sector environments. This role sits at the centre of delivery leadership - blending Operating-Model Design, Service Operations & Improvement, Transformation Delivery, Capability Uplift & Performance Optimisation . You will guide clients through both diagnostic and hands-on implementation phases, ensuring measurable outcomes across - Process, People, Data & Technology . … Role: Operating-model redesign & service transformation Customer journey optimisation Transformation recovery & turnaround Multi-workstream programme delivery Governance, risk & commercial oversight Benefit realisation & performance improvement Capability building & sustainable change You will: Lead workstreams or mid-scale programmes Act as a trusted advisor to senior operational leaders Facilitate workshops, diagnostic ...