2 of 2 Permanent User Research Jobs in Norfolk

part of a collaborative group driving innovation and service excellence. The portfolio includes opportunities to harness artificial intelligence (AI) to streamline processes and enhance user experience, ensuring our digital services remain at the forefront of government transformation. You will work closely with a multidisciplinary team, leveraging the latest technology … scope for what the product will initially do as an MVP, to how it will continually improve or the organisation and end user needs change for a large product or service.Stakeholder management: Engage with stakeholders to understand their goals from the service and product, secure their ...

platforms, including HR, Finance, Operations, Fundraising and Digital Engagement systems, partnering with stakeholders to translate organisational challenges into clear technical requirements and deliver effective, user-focused solutions. Key responsibilities include: Lead discovery activities, user research and requirements gathering to understand business challenges and define technical specifications … current and future-state processes, identifying opportunities for optimisation and improved workflows Create user stories, technical documentation, process maps and functional specifications for technical and non-technical audiences Design, coordinate and execute User Acceptance Testing (UAT) to ensure solutions meet business needs Support platform configuration including workflows, permissions ...