Technical Support Officer
King's Lynn, Norfolk, England, United Kingdom
Hybrid/Remote Options
Hybrid/Remote Options
Opus People Solutions
going through a fantastic time of change and growth. As the first point of contact for ICT issues, you will provide vital first-line support for Microsoft 365, Windows 10/11, and user account management. You'll play a key role in ensuring systems run smoothly, supporting staff productivity, and maintaining ICT security standards. Graduates … service requests. Administer and support Microsoft 365 applications (Teams, Outlook, Word, Excel, Exchange). Manage user accounts and permissions via Active Directory/Entra ID. Configure and deploy Windows 10/11 devices, including Intune-enrolled endpoints. Maintain ICT asset records and ensure accurate inventory management. Support the rollout of desktop applications and approved software. Assist … Experience in ICT user support within a Service Desk environment OR a relevant degree, as the client will offer training Strong understanding of Microsoft 365 administration. Knowledge of Windows 10/11 operating systems. Experience with Active Directory/Entra ID. Awareness of cybersecurity best practices. Excellent communication, customer service, and problem-solving skills. Desirable Knowledge More ❯
Employment Type: Full-Time
Salary: £27,423 - £34,944 per annum
Posted: