2 of 2 Permanent 2nd Line Support Jobs in the North East

Support Analyst - 2nd Line - Hull An IT Support Analyst with strong 2nd line IT support, Windows 11, Windows Server, Intune, Azure, Entra, and Office 365 experience is required by a leading firm in central Hull. My client … rising to facing new challenges, as this will be a hands-on role. Key Skills: 2+ years of professional experience working at a 2nd line IT support level Windows 11 & M365 experience (including Exchange and Microsoft Security technologies) Azure, Entra, and Intune experience Good working ...

escalation point for complex IT incidents and service requests, delivering advanced troubleshooting and root cause analysis. Provide both remote and on-site technical support for desktops, laptops, Microsoft 365 applications, and associated technologies. Maintain and optimise the desktop and laptop estate to ensure performance, reliability, and security. Install … sites across the UK as required to provide hands-on technical support and project assistance. Main duties of the job As a 2nd Line IT Support Analyst, you will play a key role in delivering reliable, responsive, and high-quality IT support ...