1 to 25 of 49 Permanent CRM Jobs in the North East

commercial thought leader, shaping strategy, challenging conventions, and elevating commercial thinking across the Group. Act as a strategic partner to functional leaders (Marketing, Product, CRM, Pricing, Risk, Operations, Finance) to identify growth opportunities and operational efficiencies. Analyse end-to-end revenue drivers across acquisition, retention, monetisation, and customer lifetime value. ...

improvements in customer satisfaction and operational performance. Technical & Professional Skills · Expert knowledge of NPS, CSAT, CES and Voice of Customer programmes. · Customer journey mapping. · CRM systems and customer analytics. · KPI and dashboard development. · Customer service leadership. · Change management and continuous improvement. Leadership Competencies · Strategic thinking · Commercial acumen · Inspirational leadership · Customer ...

Revenue Operations and Marketing Operations teams to ensure campaign measurement, attribution and tracking frameworks are robust. • Drive adoption and optimisation of marketing technology including CRM, marketing automation, intent platforms and analytics tools. • Identify opportunities for workflow automation and process improvement to increase efficiency and scalability. • Maintain high standards of campaign ...

reviews (EBRs) focused on outcomes, impact, KPIs, adoption, and value. Proactively track customer health, risk, and success metrics, maintaining success plans, health scores, and CRM hygiene. Own customer escalations and proactively identify risks, driving mitigation for timely resolution. Serve as a strong internal advocate for customer priorities and requirements across ...

clear value stories that connect Sage capability to customer outcomes, including time saved, risk reduced, and efficiency gained. • Support renewal readiness by maintaining accurate CRM data, updating customer status, and contributing structured recommendations. • Run adoption and value check-ins with growing independence, coordinating with Product, Support, or Services to resolve ...

organisational skills. Desirable Experience Professional services environment experience. Experience with SharePoint administration, Power Platform or automation tools. Knowledge of business systems, document management or CRM platforms. Understanding of cyber security and compliance frameworks. Experience supporting technology change, digital transformation or system migration projects. What's on Offer: Opportunity to take ...

solutions • A track record of consistently hitting or exceeding quota • Strong experience managing complex sales cycles and forecasting in Salesforce (or similar CRM) • A proactive mindset with the ability to generate your own pipeline and open doors • Confidence building relationships across stakeholders and influencing decision-making • Curiosity and drive ...

creation of support materials and customer resources Identify new opportunities for our sales team (with bonuses for leads!) Keep accurate records in our CRM system What You’ll Bring We’re looking for someone who’s: A confident communicator, both on camera and via email or phone Highly proficient ...

candidate details, picking the process up after our Sales team of specialist Recruitment Consultant confirmed they accepted an opportunity on our internal system (Salesforce CRM called 'Phoenix') You may also support some ad hoc duties on behalf of the sister Billing Teams (invoicing/timesheet processing etc) if required. ...

facing teams. The ability to engage, influence and build credibility with senior stakeholders, board members, investors and executive-level customers. Excellent commercial acumen, customer relationship management skills and experience navigating complex consultative sales cycles. Outstanding communication, leadership and influencing skills, combined with a collaborative approach and the ability to thrive ...

solution-focused mindset. Excellent communication and relationship-building skills. Confident in negotiating at buyer and senior stakeholder level. Strong IT skills and experience using CRM systems, preferably Salesforce. Full UK driving licence and own vehicle. Benefits: Competitive salary with car allowance. Company contribution pension scheme. Life insurance. Access ...

training content and leading enablement is important, along with hands-on experience of platforms such as Eloqua, Salesforce, and LeanData. A solid understanding of CRM data flows, lead routing, account-based marketing, data governance, and privacy compliance will help you succeed in this role. If you're curious about ...

CRM ManagerAre you passionate about enhancing customer engagement through data-driven strategies? Join a global, forward-thinking company known for its exceptional customer experience and fast-paced digital innovation. They are expanding their CRM capabilities and, as such, are seeking an experienced CRM Manager to lead a talented analytics team … crafting impactful, personalised customer journeys.As CRM Manager, you’ll report to the Head of Analytics and work within a dynamic digital team to strengthen their customer-centric approach. You’ll leverage insights and advanced technologies to create strategies that engage customers across multiple channels. This role offers the opportunity ...

internal departments including operations, production and customer service Prepare quotations and support customers through the sales process Maintain accurate records and activity through the CRM system Regularly review account performance and customer requirements About You Previous experience within a sales, account management or customer-focused commercial role Strong communication ...

using in house systems. Timely administration of quotations using in house quotation software. Ensure customer records are updated frequently and accurately on the Customer Relationship Management Software. Collation of customer files and purchase orders to company standards. Interact with customers to resolve any queries or issues. Provide feedback ...

improvement within Customer Services via the 'PERFORM methodology', working with colleagues across the department to deliver our KPI's and grow our business. • Customer relationship management, with a focus on maximum customer retention achieved through delivery of Extraordinary Customer Experience via the team. • Respond to customer issues and queries escalated ...

Requirements Relevant experience in a target-driven environment Available to start quickly Excellent communication and relationship-building skills Proficiency in Microsoft Office, databases, and CRM systems Flexible, self-motivated, and able to work independently Full rights to work within the UK If this advert is of interest, please apply with ...

Allowance Uncapped commission with up to 5K quarterly bonus International incentive trips for top achievers Full tech package (iPad, iPhone & CRM access) 4-week industry training program to set you up for success Quarterly conferences, your birthday off, and ongoing career development Medicash health plan, 24/7 health support ...

Experience needed: * Knowledge of .NET is ideal, but Java, PHP, or similar backgrounds are also welcome * Strong SQL background with experience in Software migrations * CRM or custom software builds would be a bonus * Azure experience would be a bonus The role duties include: * Work on a range of software migrations ...

using in house systems. Timely administration of quotations using in house quotation software. Ensure customer records are updated frequently and accurately on the Customer Relationship Management Software. Collation of customer files and purchase orders to company standards. Interact with customers to resolve any queries or issues. Provide feedback ...

process information accurately, manage multiple orders and priorities simultaneously, and ensure deadlines are consistently met. Strong IT skills, particularly with Microsoft Office and CRM or order management systems, will be beneficial. You will also be a proactive team player who is comfortable working alongside a busy Sales team, taking ownership ...

responsible for resolving escalated technical issues, providing hands-on infrastructure support, and working alongside internal teams on a variety of initiatives including security, CRM, infrastructure, server migrations and end-user computing. While the role is primarily focused on 3rd Line support rather than project delivery, you'll have the opportunity ...

Customer facing and telephone-based customer service roles Using technology and adapting to new platforms, systems and software Account and relationship management Using a CRM system Presenting to prospective and existing customers Organising your day effectively and maintaining good attention to detail Effective communication techniques Rewards & benefits : Salary ...

coordination skills. You will ideally have: Previous experience in a product, marketing, commercial support or administration role. Strong IT skills and experience working with CRM or business systems. Excellent attention to detail and organisational skills. The ability to work independently and manage competing deadlines. A proactive approach with strong problem ...

enhance system capabilities The Person: NetSuite and/or Celigo Integrator developer experience Commutable to Durham 2 days a week Keywords: NetSuite, Celigo, CRM, ERP, Developer, Software, IT Support, IT Business Support, Business Support, IT Analyst, Reference Number: BBBH26462 If you're interested in this role, click 'apply ...