2 of 2 Permanent Cost Management Jobs in the North East

What we’re after (skills and background): · Degree in IT, Engineering, Business, or similar, or solid real-world experience · Hands-on experience in service management, account management, or a similar role · Know-how on service delivery metrics, SLAs, and reporting · Budgeting or cost-management experience · Great … approach to change Nice to have: · Experience of the Rail Industry, Planning, Control or Rostering · ITIL certification What you’ll bring (core strengths): · Customer management · Ownership and governance of services · Problem solving and decision making · Stakeholder engagement · Data and reporting · Financial awareness · Change management · Clear, effective communication ...

disaster recovery planning Respond to and resolve major incidents and technical issues , performing root cause analysis where required Implement security best practices , vulnerability management, and compliance controls Develop automation and infrastructure-as-code solutions to streamline operations Provide technical support and mentoring to colleagues and Service Desk teams Support … organisations , including due diligence and infrastructure planning Work with third-party providers and vendors to maintain service delivery Maintain clear technical documentation and change management processes Skills & Experience 3 years’ plus experience in a Cloud or Infrastructure Engineering role Strong troubleshooting, analytical, and problem-solving skills Ability to manage ...