6 of 6 Permanent Customer-Centricity Jobs in the North East

focusing on the development of new products. We’re setting up 2 teams to deliver products in parallel and this role This role is highly product and customer-centric, involving core BA activities such as requirement elicitation, process mapping, impact assessments & crafting user stories and acceptance criteria. What You'll Be Doing: Strategic Problem Solving: Define More ❯

and accountability. Required Skills/Abilities: 10+ years of progressive IT leadership, including 5+ years in a strategic executive role. Proven success leading digital transformation in complex, customer-centric environments. Deep expertise in telecommunications architecture, distributed call center operations, and cloud-based platforms. Experience in behavioral health, healthcare, or nonprofit sectors is a strong plus. Leadership More ❯

in an ever-evolving digital world. Our mission is to deliver cutting-edge technology, expert support, and proactive solutions tailored to each client’s needs. With a customer-centric approach, we empower businesses across the UK to work smarter, safer, and more efficiently. Overview: As an IT Helpdesk Support Apprentice at Smart IT, you’ll play More ❯

new product features ahead of release, ensuring quality and readiness. What You’ll Bring To thrive in this role, you’ll need to be organised, proactive, and customer-centric, with proven experience in technical support and ticket management. Here’s what we’re looking for: Technical expertise in Zendesk (or similar platforms) with skills in configuration More ❯

new product features ahead of release, ensuring quality and readiness. What You’ll Bring To thrive in this role, you’ll need to be organised, proactive, and customer-centric, with proven experience in technical support and ticket management. Here’s what we’re looking for: Technical expertise in Zendesk (or similar platforms) with skills in configuration More ❯

detect, prevent and respond to security risks and threats.? Our vision is to be recognised as a centre of expertise, working collaboratively across government to deliver holistic, customer centric cyber security services and consultancy support that continually evolves to emerging technologies and the ever-changing threat and risk landscape to support HMRC/HMG business needs. More ❯