Technical Support
- Hiring Organisation
- Pin Point Recruitment
- Location
- Newcastle upon Tyne, Killingworth, Tyne & Wear, United Kingdom
- Employment Type
- Permanent
- Salary
- £27000 - £28000/annum
panels, and accessories. Support alarm installers with configuration guidance, installation best practices, and commissioning checks. Interpret technical documentation (user manuals, installation guides, wiring diagrams, firmware notes). Escalate complex issues to engineering/product teams with clear evidence, logs, and reproduction steps. Maintain accurate case notes, update troubleshooting steps ...