5 of 5 Permanent IT Analyst Jobs in the North East

IT Support Analyst – IT MSP Full-time, Permanent Edinburgh Hybrid/Onsite (must be able to commute to Edinburgh regularly) £30,000 - £38,000 p.a starting salary Excellent benefits The Organisation This fantastic opportunity is with a highly reputable, award-winning managed service provider. They are a tier 1 Microsoft Partner with other key strategic partnerships. Market … package & training programme, high employee satisfaction, & a list of reliable, long-term clients that they are already engaged with. The Job & Skillset This position is hiring for an experienced IT support analyst or engineer, working across all levels of support, from Tier 1 to Tier 3. Wide variety of tasks & support needs, it is important that this More ❯

IT Support Analyst – Edinburgh Hybrid | Permanent | Excellent Benefits | Career Development Lorien is proud to be partnering with a leading organisation in the scientific and technology sector, currently seeking an IT Support Analyst to join their Edinburgh-based team. This is a fantastic opportunity for someone with strong 1st and 2nd line support experience who’s looking … dynamic, collaborative environment. You’ll be joining a business that’s making a real impact globally, supporting cutting-edge work across multiple disciplines. As part of a close-knit IT team, you’ll play a key role in supporting users, maintaining systems, and contributing to projects that drive innovation and operational excellence. What You’ll Be Doing Providing first … business applications. Supporting Microsoft 365, Active Directory, and other enterprise platforms. Assisting with user onboarding, device deployment, and system configuration. Maintaining network connectivity, security, and backup solutions. Participating in IT projects including system upgrades and security enhancements. Delivering excellent customer service and clear communication across all levels of the business. What We’re Looking For We’re looking for More ❯

Location: Gateshead This is a great opportunity to join our IT team in Gateshead. As an IT Service Desk Analyst , you’ll support the wider team by managing and administering user services, helping to ensure smooth and efficient IT operations across the business. If you’re organised, proactive, and enjoy solving problems, this could be the … perfect next step in your career. As an IT Service Desk Analyst, you’ll: Administer and manage internal line-of-business software systems. Maintain, update, and create documentation to support IT processes. Support IT assets and equipment including iPads, laptops, and mobile phones, liaising with external mobile communications providers. Troubleshoot network issues and liaise with network … providers to resolve them. Take incoming calls and provide remote support for IT issues. Assist with IT projects as needed. As an IT Service Desk Analyst, you’ll have: A strong administrative background and the ability to carry out general administrative tasks efficiently. Effective communication skills, both verbal and written, with a professional and approachable manner. More ❯

IT Service Desk Analyst – Edinburgh Are you an experienced IT support professional ready to take the next step in your career? Our client, a highly respected name in the professional services sector, is looking for a proactive and customer-focused IT Service Desk Analyst to join their collaborative team in Edinburgh . 💼 What You’ll … Do: As the first point of contact for IT support, you’ll provide 1st and 2nd line assistance across a wide range of technologies, from laptops and mobile devices to software applications and AV setups. You will play a key role in keeping the business running smoothly and securely. 🛠️ Tech Stack Includes: Dell laptops & Windows 11 Microsoft 365 iManage … Work10 BigHand Digital Dictation iOS mobile devices Two-Factor Authentication tools 👤 Your background: 12+ months’ experience in IT support or service desk Strong Microsoft Windows & Office knowledge Excellent communication and problem-solving skills Experience in Legal, Financial, or Professional Services (preferred) A full UK driving licence is a bonus This is a fantastic opportunity to join a forward-thinking More ❯

Are you an IT Service Desk Analyst looking for your next challenge? This is an exciting opportunity to work for a leading non-profit healthcare organisation. This role is perfect for an IT Service Desk Analyst who can provide IT support to all end users across the organisation. You will be involved in the installation … of PC hardware, software, peripherals, and Microsoft operating systems and applications such as O365. Key Responsibilities: Provide 1st and 2nd Line Support to end users. Support O365 applications. Maintain IT assets. Identify and respond to customer requests. Assist in the delivery of IT upgrades, including hardware and software rollouts. Log incidents and requests using helpdesk software. This is … a 2 month contract, with a likelihood of extension, offering a competitive pro-rata'd salary plus hybrid working arrangements. If you are passionate about IT support and want to make a difference in a healthcare setting, we would love to hear from you! To From Record Yes No Always use these settings More ❯