15 of 15 Permanent IT Analyst Jobs in the North East

collaboratively to offer specialist advice, best practice and technology to all areas of our business specifically designed for our global reach. Overview of Role Working as a Service Desk Analyst you will be the first point of contact for all employees seeking to resolve IT issues. Speedy and intelligent resolution of IT incidents is the key to … can deliver on its promises to its clients. Key Duties and Responsibilities Provide a single point of contact for our employees and confidence that we are actively addressing their IT issues. Deliver an outstanding customer experience by focusing on our employees' needs and providing timely resolutions with clear and regular communication. Provide clear updates in the IT Service … enhancements to continually improve our services. Understand the critical needs of the business and escalate urgent issues to minimize the impact to the business and employee productivity. Ensure the IT solutions we deliver comply with Mott MacDonald standards, policies and any regulation; this includes adhering to our internal governance. Candidate Specification Knowledge of endpoint hardware, networking, and hosting concepts More ❯

Join to apply for the IT Service Desk Analyst role at Equans UK & Ireland 3 days ago Be among the first 25 applicants Join to apply for the IT Service Desk Analyst role at Equans UK & Ireland EQUANS is looking for a IT Service Desk Analyst to join our team based in Quorum Business … is a full time role working 37.5 hours per week. On offer is a salary of £24,570, dependant upon skills and experience as well as benefits package. The IT Service Desk Analyst is required to support the IT Service Desk Team Leader in providing an efficient, cost effective and customer focused IT Service Desk which … provides a single point of contact for all users of IT through the logging and management of all incidents and service requests. As a member of our Shared Services team, you will have the ability to work flexibly from our brand-new office space at the Quorum Business Park for 2 days each week, with 3 days at home. More ❯

Join to apply for the Senior IT Applications Analyst role at Cummins Europe 1 week ago Be among the first 25 applicants Join to apply for the Senior IT Applications Analyst role at Cummins Europe Description We are looking for a talented Senior Application Analyst to join our team specialising in Systems/information Technology … for Cummins in Darlington, County Durham, United Kingdom. Description We are looking for a talented Senior Application Analyst to join our team specialising in Systems/information Technology for Cummins in Darlington, County Durham, United Kingdom. The role is fully on-site, 5 days/week at Darlington. In this role, you will make an impact in the following … implementation, support, maintenance, and enhancement of the applications. Collaborate with both internal and external resources to execute work effectively, ensuring alignment with organizational goals. Lead smaller business impact and IT improvement projects taking full accountability for project outcomes. Regularly monitoring and communicating project status to the team and stakeholders will ensure transparency and keep everyone informed. Ability to manage More ❯

job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Job Description We are looking for a talented Senior Application Analyst to join our team specialising in Systems/information Technology for Cummins in Darlington, County Durham, United Kingdom. The role is fully on-site, 5 days/week at … implementation, support, maintenance, and enhancement of the applications. Collaborate with both internal and external resources to execute work effectively, ensuring alignment with organizational goals. Lead smaller business impact and IT improvement projects taking full accountability for project outcomes. Regularly monitoring and communicating project status to the team and stakeholders will ensure transparency and keep everyone informed. Ability to manage … improve work processes and systems within your functional discipline, contributing to the overall efficiency and effectiveness of the business unit. Support the planning, design, procurement, and implementation of manufacturing IT systems and processes. Problem Resolution: Investigate and resolve application and systems problems, ensuring Innovation in functional delivery process improvements, such as documentation, automated testing, and configuration methods. Demonstrated skills More ❯

IT Analyst Stoke-on-Trent Working with a well-established client in Stoke-on-Trent who is looking to add an IT Analyst to their growing team. This is an excellent opportunity for someone with 1 2 years of IT support experience who is ready to take the next step in their career. You ll … join a supportive IT team of around 20 people, providing high-quality technical support both on-site and remotely. You ll play a key role in troubleshooting hardware and software issues, resolving IT tickets, and ensuring smooth day-to-day operations across the organisation. Key Responsibilities: Provide first- and second-line support to internal users, both in person … and remotely Respond to and resolve IT tickets in a timely and professional manner Perform routine maintenance checks, software updates, and system monitoring Support software and hardware troubleshooting and configuration Participate in IT projects including system upgrades, infrastructure changes, and software rollouts Techstack: Microsoft environment (Windows OS, Office 365, Active Directory, etc.) Hardware and peripheral troubleshooting Ticketing systems More ❯

IT Analyst – Stoke-on-Trent Working with a well-established client in Stoke-on-Trent who is looking to add an IT Analyst to their growing team. This is an excellent opportunity for someone with 1–2 years of IT support experience who is ready to take the next step in their career. You’ll … join a supportive IT team of around 20 people, providing high-quality technical support both on-site and remotely. You’ll play a key role in troubleshooting hardware and software issues, resolving IT tickets, and ensuring smooth day-to-day operations across the organisation. Key Responsibilities: Provide first- and second-line support to internal users, both in person … and remotely Respond to and resolve IT tickets in a timely and professional manner Perform routine maintenance checks, software updates, and system monitoring Support software and hardware troubleshooting and configuration Participate in IT projects including system upgrades, infrastructure changes, and software rollouts Techstack: Microsoft environment (Windows OS, Office 365, Active Directory, etc.) Hardware and peripheral troubleshooting Ticketing systems More ❯

IT First Line Service Desk Analyst Location: Newcastle Salary: £27000 4 on 4 off shift after 6 months Type: Permanent/Fulltime Our client is one of the UK's leading providers of quality public transport. The Service Desk is the entry point and ongoing single point of contact for all IT support related interactions. Responsibilities: Providing … colleagues with the tools they need to do their job. Prompt identification, understanding and resolution of issues. Pro-actively working towards issue prevention. Continuous service improvement. As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service with every interaction. You will be part of a proud, innovative community … wellbeing really matter. Principal Accountabilities: Deliver Services that support business objectives and outcomes, providing technical support, training and advice via phone, email, walk up & chat, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders. Ensure customer interactions are managed efficiently and effectively, logging all interactions on Service Now with concise notes, ensuring accurate assignment More ❯

IT Analyst Knights is the UK’s largest legal and professional services business outside of London. With over 1500 colleagues across 30 locations our strong organic growth, combined with several high-quality recent acquisitions means we are now a more diversified business with strengthened positions in our key target markets. Our business model and culture remain a clear … of life for employees and quality of service for clients. About the role You will provide technical assistance and support to employees throughout the business, ensuring timely resolution of IT-related issues and maintaining high levels of colleague satisfaction. As part of a large Help Desk team of approximately 20, you will provide assistance both in-person and remotely … ensuring speed and quality of responsiveness. Respond to helpdesk tickets, troubleshoot technical issues, and provide guidance on software and hardware usage. Assist users with IT-related inquiries, providing clear and concise explanations of technical concepts. Perform routine maintenance tasks, including software updates, hardware configurations, and system monitoring. Maintain accurate records of support requests, resolutions, and system changes. Where possible More ❯

IT Analyst Knights is the UK’s largest legal and professional services business outside of London. With over 1500 colleagues across 30 locations our strong organic growth, combined with several high-quality recent acquisitions means we are now a more diversified business with strengthened positions in our key target markets. Our business model and culture remain a clear … of life for employees and quality of service for clients. About the role You will provide technical assistance and support to employees throughout the business, ensuring timely resolution of IT-related issues and maintaining high levels of colleague satisfaction. As part of a large Help Desk team of approximately 20, you will provide assistance both in-person and remotely … ensuring speed and quality of responsiveness. Respond to helpdesk tickets, troubleshoot technical issues, and provide guidance on software and hardware usage. Assist users with IT-related inquiries, providing clear and concise explanations of technical concepts. Perform routine maintenance tasks, including software updates, hardware configurations, and system monitoring. Maintain accurate records of support requests, resolutions, and system changes. Where possible More ❯

IT Analyst Knights is the UK’s largest legal and professional services business outside of London. With over 1500 colleagues across 30 locations our strong organic growth, combined with several high-quality recent acquisitions means we are now a more diversified business with strengthened positions in our key target markets. Our business model and culture remain a clear … of life for employees and quality of service for clients. About the role You will provide technical assistance and support to employees throughout the business, ensuring timely resolution of IT-related issues and maintaining high levels of colleague satisfaction. As part of a large Help Desk team of approximately 20, you will provide assistance both in-person and remotely … ensuring speed and quality of responsiveness. Respond to helpdesk tickets, troubleshoot technical issues, and provide guidance on software and hardware usage. Assist users with IT-related inquiries, providing clear and concise explanations of technical concepts. Perform routine maintenance tasks, including software updates, hardware configurations, and system monitoring. Maintain accurate records of support requests, resolutions, and system changes. Where possible More ❯

We Put People First so you can Deliver Outstanding Service This is a great opportunity to join our IT team in the Gateshead office. As an IT Service Desk Analyst , you will be assisting and supporting the wider team across the administration of user services. As IT Service Desk Analyst you will: Administer and control … all internal line of business software systems Maintain, update, and create administration documentation Administer and support IT assets and equipment including iPads, laptops, and mobile phones, liaising with the external 3rd party Mobile Communications provider Troubleshoot network issues and liaise with our network providers Take incoming calls and remotely support IT issues Support IT projects when required … As IT Service Desk Analyst you'll have: A good administration background with the ability to perform general administrative activities Effective communication skills, including telephone etiquette The ability to manage conflicting demands and work across various levels of a diverse organization A strong team player with keen attention to detail A problem solver with a logical and structured More ❯

We Put People First so you can Deliver Outstanding Service This is a great opportunity to join our IT team in the Gateshead office. As an IT Service Desk Analyst , you will be assisting and supporting the wider team across the administration of user services. As IT Service Desk Analyst , you will: Administer and control … all internal line of business software systems Maintain, update, and create administration documentation Administer and support IT assets and equipment, including iPads, laptops, and mobile phones, liaising with the external 3rd party Mobile Communications provider Troubleshoot network issues and liaise with our network providers Take incoming calls and remotely support IT issues Support IT projects when required … As IT Service Desk Analyst , you’ll have: A good administrative background and the ability to perform general administrative activities Effective communication skills, including telephone and written communication The ability to manage conflicting demands and work across all levels of a diverse organization A strong team player with high attention to detail A problem solver with a logical More ❯

cybersecurity problems. Design computer security architecture and developing detailed cyber security designs. Develop best practices and security standards for the organization. Assist fellow employees with cybersecurity, software, hardware, or IT needs. Key Accountabilities: • Support a complex security architecture that includes antivirus administration, Web filtering administration, and endpoint protection (DLP). • Key member of the Incident Response team. • Participate in … cybersecurity problems. Design computer security architecture and developing detailed cyber security designs. Develop best practices and security standards for the organization. Assist fellow employees with cybersecurity, software, hardware, or IT needs. Key Accountabilities: • Support a complex security architecture that includes antivirus administration, Web filtering administration, and endpoint protection (DLP). • Key member of the Incident Response team. • Participate in More ❯

An exciting opportunity has arisen to join ZIGUP Group IT Service Desk Team as an experienced Service Desk Analyst, providing first line IT support to end users across the business. Based in our Peterlee office, your main responsibilities will include efficiently handling and documenting customer contacts from various channels, accurately capturing all essential details. Leveraging your technical … support onsite desk support and perform ad hoc duties as required. Following successful completion of probation, there is potential to participate in an on-call rotation to address urgent IT issues outside of core business hours, including evenings, weekends, and Bank Holidays. Join ZIGUP as an IT Service Desk Analyst and enjoy outstanding benefits: Our benefits include More ❯

IT Change & Release Analyst (Family Leave Cover) Time left to apply: End Date: January 28, 2025 (10 days left to apply) Job Requisition ID: JR165 Job Posting Title IT Change & Release Analyst (Family Leave Cover) Salary Band £40,753 - £52,932 Grade: MP3 Job Description About the Role As a Change and Release Analyst, you … ll ensure efficient and effective IT Change and Release Management practices are followed, whilst delivering an exceptional service to Newcastle Building Society and Newcastle Strategic Solutions by delivering against the change enablement and release management practices. You’ll coordinate the safe transition of software changes between development, test and live environments, acting as an escalation point when dealing with … expectations, alongside facilitating and planning for the implementation of change and release by utilising the expertise of agile and traditional technical teams. The IT Change Enablement practice provides our colleagues with the necessary support alongside the tools, processes, and strategies to help the business adapt and transition to change within an organisation, whilst managing risk with the right controls More ❯