4 of 4 Permanent Incident Management Jobs in the North East

helping keep everything running smoothly behind the scenes while we deliver for our customers. You’ll get hands-on with AWS, working across monitoring, incident response, automation, and CI/CD — all the good stuff that keeps modern platforms fast, reliable, and scalable. This isn’t a role where … support across multiple applications. Monitor system health, including application environments, scheduled jobs, integrations, and message queues, and contribute to logging and alerting standards. Support incident management activities, including triage, troubleshooting, escalation, root cause analysis (RCA), and continuous improvement based on incident trends. Assist with routine maintenance tasks ...

leaders (directors, managers and senior ICs), building high-performing teams with clear ownership and strong engineering culture Own platform reliability, resilience, and operational excellence: incident management, on-call standards, SLIs/SLOs, post-incident learning, and continuous improvement Partner with product engineering and threat research leaders … focused environment Strong track record of building reliable, secure platforms and improving developer productivity through pragmatic, outcome-driven investment Experience establishing operational excellence practices (incident response, on-call, observability, SLOs, post-incident learning) and driving continuous improvement Ability to set strategy and translate it into execution via roadmaps ...

service reliability Supporting the consolidation, improvement and expansion of our cloud infrastructure Improving visibility of cloud estate and health metrics Enhancing control and management of production infrastructure as the platform scales Responsibilities : Deploy, manage and monitor cloud infrastructure in a LiveOps environment Contribute to the design and implementation … scalable cloud architecture Implement, maintain and improve cloud testing and automation tools Support the identification and deployment of cybersecurity measures Assist with incident management and root cause analysis Collaborate closely with code and build teams to ensure a streamlined workflow Work as part of a growing team ...

escalations from Support and internal partners. Define, track, and report on delivery and operational metrics, using them to drive continuous improvement. Participate in the Incident Management on-call rotation to help ensure availability goals for Geo are met, working with reliability engineers and development team members. How GitLab ...